Aime Mejias Mendez
Doral,FL
Summary
Highly skilled Bottle Girl with experience in high-end hospitality environments. Strong customer service skills, adept at multitasking and maintaining a positive, upbeat demeanor under pressure. Knowledge of various beverage types and brands enhances ability to provide stellar service. Previously demonstrated capacity to boost customer satisfaction levels and contribute to overall success of establishment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bottle Girl/Head Hostess
Kiki on the River
Miami, FL
06.2023 - 02.2026
- Managed reservations, waitlists, and guest flow to maximize operational efficiency.
- Cultivated strong client relationships to promote repeat visits and enhance loyalty.
Bartender/VIP Bottle Server
Mynt Lounge
Miami Beach, Florida
02.2021 - 08.2023
- Upsold customers from shelf to premium brands, significantly increasing sales revenue.
- Delivered attentive service to high-profile and VIP clients, enhancing customer experience.
- Effectively multitasked within fast-paced environment.
Bartender
La Otra at Mad Wynwood
Miami, FL
11.2019 - 01.2021
- Processed payments accurately and efficiently with POS system.
- Comfortable working under pressure in a loud, high-traffic nightlife setting.
Waitress/Bartender
Bakan/ DZO Hospitality
Miami, FL
12.2018 - 01.2020
- Demonstrated expertise in wine selection, pairings, and vintages.
- Provided detailed information on menu items, ingredients, and pricing to enhance customer experience.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Server
Jaguar Hospitality Group
Miami, FL
07.2017 - 12.2018
- Delivered outstanding customer service to enhance overall satisfaction.
- Accurately took and processed customer orders in a timely manner.
- Maintained precise order records on cash register and point-of-sale system.
Education
Bachelor of Science -
Florida International University
Miami, FLSkills
- Customer service
- Sales techniques
- Conflict resolution
- Financial transactions
- Visual presentation
- VIP guest relations
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- Real Estate Agent
Timeline
Bottle Girl/Head Hostess
Kiki on the River
06.2023 - 02.2026
Bartender/VIP Bottle Server
Mynt Lounge
02.2021 - 08.2023
Bartender
La Otra at Mad Wynwood
11.2019 - 01.2021
Waitress/Bartender
Bakan/ DZO Hospitality
12.2018 - 01.2020
Server
Jaguar Hospitality Group
07.2017 - 12.2018
Bachelor of Science -
Florida International University