Detail-oriented Administrative Assistant skilled in complex problem-solving and conflict resolution. Proven ability to enhance office productivity through effective organizational systems. Strong customer relations skills and adaptability in fast-paced environments. Committed to delivering accurate clerical tasks independently or collaboratively.
Work History
Warehouse Admin / Allocating Associate
10 Years 3 Months
Flooring Services of Texas | 03.2016 - 06.2026
Updated inventory records and stock lists in RFMS to ensure accurate stock levels.
Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
Received deliveries, scanned packages, and updated orders in internal database to streamline order processing.
Environmental Specialist Assistant
11 Years 2 Months
Enercon Services, Inc. | 05.2003 - 07.2014
Prepared reports detailing findings from environmental studies to inform decision-making processes.
Prepared reports summarizing findings from environmental studies or analyses.
Organized and maintained filing systems for documents and records, supporting efficient management of our government contract with FDIC.
Receptionist
1 Year 10 Months
Bridgespan | 07.2001 - 05.2003
Answered incoming calls, took messages, and directed calls to relevant departments or personnel to ensure effective communication.
Maintained office supplies inventory by monitoring stock levels, anticipating needs, placing orders, and confirming receipt to support uninterrupted office operations.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents.
Customer Service Representative
1 Year 1 Month
Fidelity Investments | 03.1998 - 04.1999
Responded to customer inquiries, delivering accurate product and service information to enhance customer satisfaction.
Built strong customer relationships through personalized assistance and tailored support.
Handled inbound calls, chats, and emails to ensure timely and effective customer service.