AIME SAENGJAN
Edmond,USA
Summary
Experienced Operations professional with over 10 years in logistics coordination and compliance. Currently an Operations Support Center Specialist, optimizing retail execution and managing field merchandising teams. Expertise in resource management and scheduling enhances operational efficiency. Previously an Operations & Compliance Supervisor, focusing on regulatory adherence and logistics optimization, driving workforce efficiency through effective communication and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Support Specialist
Driveline Retail Merchandising
Oklahoma City, OK
01.2026 - Current
- Contact candidates within 48 hours of onboarding submission and follow up throughout the paperwork completion process
- Conduct new hire outreach to confirm acceptance of Terms of Work and verify work availability
- Schedule and coordinate new hire training calls, track completion, and arrange in-person training sessions
- Assign territories and master assignments in SmartSystem
- Supported team project planning and coverage, managing unassigned and unconfirmed projects to ensure timely completion
- Maintained monthly communication with retail merchandisers, documenting detailed notes in SmartSystem for accurate tracking
- Review and manage overtime dashboards, daily/weekly reporting, and photo audits
- Coached and counseled employees, escalating issues to Field Leadership.
- Managed missing-in-action cases, coordinating follow-up actions to resolve issues effectively
- Assist with territory realignment and updates in SmartSystem
- Support additional operational tasks as needed to meet business needs
Compliance and Warehouse Supervisor
Australian Liquor Marketers
Darwin, Australia
03.2016 - 03.2024
- Directed and supervised a team of 40+ warehouse staff to ensure optimal performance, safety, and operational efficiency.
- Ensured compliance with audits and supervised timesheet submissions to uphold operational integrity.
- Coordinated logistics to streamline operations and ensure accountability in inventory handling.
- Conducted regular inventory audits and oversaw supply orders to prevent shortages.
- Measured and reported warehousing and employee performance, contributing to operational effectiveness.
- Educated and mentored staff in essential skills, safety protocols, and forklift operations.
- Oversaw cross-departmental tasks to ensure seamless collaboration and operational support.
Office Administrator and Compliance Coordinator
Australian Liquor Marketers
Darwin, Australia
03.2016 - 03.2024
- Reduced compliance violations and ensured industry regulation compliance by developing checklists, procedures, and conducting regular audits and training programs.
- Streamlined administrative processes, resulting in organized compliance files and improved operational efficiency.
- Managed daily office operations, facilitated communication among stakeholders, and coordinated workflow to support team objectives.
- Assisted management in preparing correspondence and reports, and supported administrative tasks like invoice processing and onboarding new employees.
- Achieved a 20% cost reduction in procurement by renegotiating supplier contracts and improving bookkeeping processes.
Inventory and Despatch Leading Hand
Australian Liquor Marketers
Darwin, Australia
03.2016 - 03.2024
- Improved warehouse productivity by streamlining inventory processes and optimizing space utilization.
- Streamlined warehouse operations to enhance workflow and support timely order fulfillment.
- Supported team members in various departments to enhance workflow.
- Coordinated staff rostering to ensure optimal staffing levels and meet operational demands.
- Processed staff timesheets to ensure accurate payroll and improve attendance reporting.
- Assisted colleagues across departments to facilitate collaboration.
Inventory Clerk
Australian Liquor Marketers
Darwin, Australia
03.2016 - 03.2024
- Developed inventory management procedures to optimize stock control.
- Unpacked, verified, and recorded incoming stock to ensure data integrity.
- Reported discrepancies between physical counts and computer records to enhance accuracy.
- Compiled balance, price, and cost reports to support financial analysis.
- Stocked and distributed products efficiently to meet operational demands.
- Unpacked and verified incoming stock, recording data to maintain accuracy.
- Coordinated transportation of products to ensure on-time delivery.
Despatch Clerk
Australian Liquor Marketers
Darwin, Australia
03.2016 - 03.2024
- Executed order assembly and maintained delivery schedules, ensuring accurate and timely fulfillment of customer orders.
- Successfully scheduled and routed customer deliveries, meeting all service commitments consistently.
- Arranged cross-dock consolidation and coordinated loading/unloading of trucks to optimize delivery schedules and enhance product transfer efficiency.
- Oversaw fleet control, coordinating load allocation and truck assignments to enhance resource utilization.
- Consolidated pallets and performed RF scanning to improve inventory management and reduce errors.
- Delivered customer service through phone, email, and in-person interactions, fostering strong client relationships.
Team Member/3IC and Customer Service Assistant
Supercheap auto
Darwin, Australia
01.2012 - 05.2021
- Sourced specialized automotive parts to ensure timely vehicle repairs and maintenance.
- Coordinated procurement of custom and replacement auto parts from approved vendors to maintain inventory levels.
- Managed procurement of custom and replacement auto parts from approved vendors.
- Collaborated with departments to meet operational goals and uphold compliance with organizational policies.
- Collaborated with multiple departments to achieve operational goals and ensured compliance with organizational policies.
Education
Occupational Health & Safety - Master's degree
Charles Darwin University
Darwin, NTSkills
- Supply Chain Management
- Inventory management
- Process management
- Project management
- Dashboard reporting
- Microsoft Excel
- Digital Literacy
- Analysis skills
- Process improvement
- Collaboration
- Adaptability
- Communication skills
- Employee Support
Certification
- First Aid Certification
- Forklift Certification
- Pallet Jack Certification
- CPR Certification
- Driver's License
Languages
- Thai
- English, Fluent
- Thai, Fluent
Timeline
Operations Support Specialist
Driveline Retail Merchandising
01.2026 - Current
Compliance and Warehouse Supervisor
Australian Liquor Marketers
03.2016 - 03.2024
Office Administrator and Compliance Coordinator
Australian Liquor Marketers
03.2016 - 03.2024
Inventory and Despatch Leading Hand
Australian Liquor Marketers
03.2016 - 03.2024
Inventory Clerk
Australian Liquor Marketers
03.2016 - 03.2024
Despatch Clerk
Australian Liquor Marketers
03.2016 - 03.2024
Team Member/3IC and Customer Service Assistant
Supercheap auto
01.2012 - 05.2021
Occupational Health & Safety - Master's degree
Charles Darwin University