Aimee Aguilar
Bellflower,United States
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Dependable team member with a track record of timeliness and perfect attendance trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Barista
Honey Greens Cafe
Downey, CA
07.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Food and Beverage Cashier
Disneyland Resort
Anaheim, CA
07.2023 - Current
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Maintained cleanliness of work area throughout shift.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Ensured compliance with all applicable health codes regarding food handling procedures.
Retail Sales Associate
Disneyland Resort
Anaheim, CA
07.2023 - 07.2024
- Provided excellent customer service by addressing questions and concerns quickly and professionally.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Retail Team Member
Mrs. Fields
Cerritos, CA
06.2022 - 07.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained order and cleanliness of work areas to conform with health codes.
- Designed appealing product displays to maintain unique presentation.
- Listened to guests to understand needs and help each person select optimal products and services.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Education
Diagnostic Medical Sonography
PCI College
Cerritos, CA11-2024
High School Diploma -
Warren High School
Downey06.2022
Some College (No Degree) - Accounting
California State University of Long Beach
Long BeachSkills
- POS system operation
- Customer assistance
- Cash register operation
- Payment processing
- Good work ethic
- Organization
- Problem resolution
- Planning & organizing
- Communication
- Reliable & trustworthy
- Money Handling
- Teamwork
- Store Opening and Closing
Timeline
Barista
Honey Greens Cafe
07.2024 - Current
Food and Beverage Cashier
Disneyland Resort
07.2023 - Current
Retail Sales Associate
Disneyland Resort
07.2023 - 07.2024
Retail Team Member
Mrs. Fields
06.2022 - 07.2023
Diagnostic Medical Sonography
PCI College
High School Diploma -
Warren High School
Some College (No Degree) - Accounting
California State University of Long Beach
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