Aimee Beattie
Lyons,OR
Summary
Recently certified with foundational knowledge in community health work with hands-on experience gained through internship. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Rep
Moda Health
12.2023 - 08.2024
Customer service, answer incoming calls, help members with questions regarding plans and programs that they qualify for. Going over benefit summaries and providing contact information to correct department.
Teller
US Bank
10.2017 - 09.2022
Lead leader, vault teller, ATM teller. Helped members with deposits and withdrawals, ordered money, administrative task assigned by manager.
Cashier
Santiam Sports Center
05.2016 - 10.2017
ashierChaChasier Chasier, stocked shelves, helpbalanced drawer and madfe deposits. C
Substitute Aid
Santiam Canyon Schools Dist
09.2015 - 05.2016
Assisted with whatever was assigned by teachers and staff.
Education
Community Health Worker -
OCHIN
Portland, OR12.2024
Skills
- Public outreach
- Health promotion
- HIPPA
- Resource advocacy
- Data collection
- Scheduling
- Multitasking
- Problem-solving
- Active listening
- Community outreach
- Health service referrals
- Follow-up skills
- Administrative support
- Community-based resources
Careerfocus
Customer service representative-client relations. Customer service with motivation to maintain customer satisfaction and contribute to company success.
Certification
Community Health Worker
Workaccomplishments
- Order large numbers in cash
- Received positive feedback from co-workers as well as customers
- Handled customer complaints, while maintaining a positive attitude
- Compiled inventory lists, and ordered products
- Handled high volume sales with cash, credit and gift cards
- Balancing cash draw at end of shift
- Greeted customers upon entrance
- Helped customers over the phone regarding store operations, and products
- Customer assistance
Volunteersummary
- MCGAR Co-President
- Girl Scout leader
- School volunteer
- Softball coach
Keywords
- Customer service
- Resource navigator
- Problem-solving skills
- Regulations
- Policies
- EPIC
- HIPPA
Timeline
Customer Service Rep
Moda Health
12.2023 - 08.2024
Teller
US Bank
10.2017 - 09.2022
Cashier
Santiam Sports Center
05.2016 - 10.2017
Substitute Aid
Santiam Canyon Schools Dist
09.2015 - 05.2016
Community Health Worker
Community Health Worker -
OCHIN
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