Successfully manage inventory levels for AOA and Mexico markets, leading monthly reviews, annual volume commitments, and managing KPIs to ensure COF, freshness, container optimization.
Led through OMP GL7 as a change agent.
Established and led a cross-functional MOR to identify gaps and initiate efficiencies to provide a potential waste reduction of $75,000.
Managed negotiations with Nestlé inter-markets to eliminate the IMS complaint backlog and deliver cost savings of $111,000.
Successfully led markets through complete portfolio artwork changes and renovation projects.
Competed Power BI enhancement through Citizen Developer Program
Export Customer Service & Claims Specialist
Nestle USA
Solon, OH
05.2018 - 01.2022
Successfully managed high volume of Import/Export shipments, trained new-team members, and initiated team competency building.
Led process improvement that reduced waste of 900+ hours
Initiated internal audits and leveraged cross-functional partners to successfully reduce shipment delays and team compliance issues by 35%.
Effectively led weekly operational reviews with cross-functional and external partners for issue identification and resolution.
Export Coordinator
Transtar Industries
Walton Hills, OH
06.2015 - 04.2018
Developed efficient processes to successfully manage more than 50% of international shipments in a fast-paced environment
Life Coach
Crawford County Board of Developmental Disabilities
Bucyrus, OH
09.2014 - 06.2015
Managed cases for 30+ clients collaborating with employers and clients to develop strategies for client success
Export Coordinator
Cooperative Resources International
Tiffin, OH
01.2007 - 11.2012
Worked with team that successfully developed processes and strategies for 25% increase in annual international shipments over 5 years; maintained 100% compliance on shipments
Education
Masters of Divinity -
Emory University, Candler School of Theology
Bachelor of Arts - English
Otterbein University
Timeline
Sr Specialist Supply Planning
Nestle USA
01.2022 - Current
Export Customer Service & Claims Specialist
Nestle USA
05.2018 - 01.2022
Export Coordinator
Transtar Industries
06.2015 - 04.2018
Life Coach
Crawford County Board of Developmental Disabilities