Aimee Bowman

• Assisted in resolving crisis situations with effective communication and coordination among emergency responders.
• Maintained composure under pressure to effectively address life-threatening situations and provide critical guidance to callers in distress.
• Supported public safety by accurately entering critical information into computer-aided dispatch systems.
• Reduced response times for non-emergency services through efficient routing of calls to appropriate agencies as needed.

Worked with CPS with uploading court documents, transported children to placement

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

• Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
• Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
• Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
• Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.