Aimee Buchan
Dunbar,WV
Summary
Proactive Dental Supervisor and Office Manager with extensive experience in staff evaluations, interdepartmental communication, and patient care coordination. Successfully improved patient satisfaction and operational workflows through effective scheduling, cross-training, and administrative management. Bringing strong problem-solving skills, attention to detail, and excellent communication to advance in a dynamic role.
Overview
23
23
years of professional experience
Work History
Dental Supervisor
FamilyCare Health Centers
05.2021 - Current
- Conducted regular evaluations of staff performance, providing constructive feedback and setting goals for professional growth.
- Facilitated efficient interdepartmental communication between dentists, hygienists, and staff for seamless coordination of patient care.
- Promoted cross-training among staff members which increased flexibility in staffing arrangements during unexpected absences.
- Improved patient satisfaction by implementing efficient scheduling and appointment management processes.
Office Manager
Alan K. Vance D.D.S.
03.2001 - 05.2021
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Enhanced operational workflows by assisting dental procedures when needed for improved efficiency.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
Sales Associate
Target Corporation
10.2018 - 04.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Skills
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Scheduling Management
Timeline
Dental Supervisor
FamilyCare Health Centers
05.2021 - Current
Sales Associate
Target Corporation
10.2018 - 04.2023
Office Manager
Alan K. Vance D.D.S.
03.2001 - 05.2021
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