Aimee Clifford
Port Orchard
Summary
PACT RN Case Manager with a proven track record at Kitsap Mental Health, excelling in care coordination and chronic disease management, while reducing hospital readmissions. Strong background in nursing and case management, specializing in patient advocacy. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and a results-focused approach. Skilled in caring for clients with severe persistent mental illness, client assessment, discharge planning, and resource utilization.
Overview
17
17
years of professional experience
Work History
PACT RN Case Manager
Kitsap Mental Health Services
04.2024 - Current
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Provided emotional support to patients coping with chronic mental illness, fostering resilience during difficult times.
RN Case Manager
Centerwell Home Health
08.2023 - 04.2024
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
RN
Washington Veteran's Home
08.2018 - 08.2023
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Worked as supervisor in the role of Infection Preventionist.
- Managed infections, antibiotic treatment regimens, and outbreaks of covid, influenza, norovirus, clostridium dificile.
- Worked as weekend facility supervisor managing staffing, critical incidents, and overseeing patient care.
Medical-Surgical RN
St Anthony Hospital
06.2009 - 07.2017
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient safety through vigilant monitoring and assessment of vital signs, lab values, and symptoms.
- Collaborated with interdisciplinary healthcare team to optimize care quality and continuity for medical-surgical patients.
- Provided compassionate emotional support to patients and families during challenging health experiences.
- Worked 3 years as charge RN on noc shift.
- Filled in as relief charge RN for 4 years.
- Participated in transition from paper records to computer charting system as an EPIC superuser.
Long-Term Care RN
Washington Veteran's Home
09.2008 - 06.2009
- Enhanced patient care by developing and implementing individualized care plans for long-term care residents.
- Reduced hospital readmissions by closely monitoring patients'' health and effectively communicating with interdisciplinary teams.
- Improved patient satisfaction by providing compassionate, personalized nursing care to long-term care residents.
- Managed medication administration, wound care, and other essential nursing tasks for optimal patient outcomes.
Education
Associate's of Arts And Science - Nursing Practice
Olympic College
Bremerton, WA06.2008
Skills
- Discharge Planning
- Care Coordination
- Clinical Assessment
- Infection Preventionist Training
- Medication Management
- Compassionate, empathetic, and Caring
- Education And Mentoring Of New Nurses
- Healthcare Regulations
- Chronic Disease Management
- Community resources
- Quality improvement
Timeline
PACT RN Case Manager
Kitsap Mental Health Services
04.2024 - Current
RN Case Manager
Centerwell Home Health
08.2023 - 04.2024
RN
Washington Veteran's Home
08.2018 - 08.2023
Medical-Surgical RN
St Anthony Hospital
06.2009 - 07.2017
Long-Term Care RN
Washington Veteran's Home
09.2008 - 06.2009
Associate's of Arts And Science - Nursing Practice
Olympic College
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