Joanna Remo
OAKLEY,CA
Summary
Compassionate Registered Nurse Care Manager known for high productivity and efficiency in task completion. Specialize in patient care coordination, healthcare team collaboration, and developing comprehensive care plans. Excel in communication, empathy, and problem-solving to enhance patient outcomes and support team objectives.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
PACT RN Care Manager
SFVA Medical Center Primary Care
San Francisco, California
11.2007 - Current
- As a member of a Patient-Aligned Care Team (PACT), my role is to assist in preventive health care, monitor health maintenance needs, and to facilitate care for our veteran patients.
- Triage patients both over the telephone and walk-in visits while collaborating care with other PACT team members to help identify, evaluate, and resolve patient care issues.
- Assessed patients' health needs and developed tailored interventions.
- Collaborated with interdisciplinary teams to ensure holistic patient care.
- Educated patients and families on disease management and treatment plans.
- Facilitated referrals to specialists and community resources for support.
- Advocated for patients' needs within the healthcare system effectively.
- Coordinated discharge planning activities including arranging for home health services and post-hospital follow up appointments.
- Possess clinical knowledge in nursing assessment, planning, implementing appropriate interventions, evaluation, and documentation of care.
- Assumes the leadership role of a charge nurse in a rotation basis in which the role delegates walk-in patient tasks amongst the team nurses to providing care for their specific needs. Acts as a resource and provides leadership to other RNs regarding patient care, medications, policies, and protocols.
- Provides wound care through assessment, monitoring for signs and symptoms of infection, and creating individualized treatment plans.
Staff Nurse I
Seton Medical Center
06.2006 - 11.2007
- Accurately obtains and documents patient history, assesses individual conditions and needs, and selects appropriate departmental referrals for acute and chronically ill patients.
- Collaborates with a multidisciplinary team (including but not limited to physicians, respiratory therapists, speech therapists, occupational therapists, physical therapists, case managers, social workers) to develop patient plan of care.
- Assists physicians during patient examinations, treatments and prepares patients for surgical, radiological, and other forms of procedures.
Education
Associate of Science - Nursing
City College of San Francisco
01.2003 - 01.2005
Skills
- Care Coordination
- Case Management
- Telephone and In-Person Triage
- Nursing Assessment
- Symptom Management
- Health Education
- Chronic Disease Management
- Multidisciplinary Collaboration
- Effective Communication
- Detailed-Oriented
- Critical Thinking
- Problem Solving
- Resource Utilization
- Time Management
- Task Prioritization
- HIPAA Compliance
- Healthcare Documentation
- Home Care Management
- Discharge Planning
- Compassionate Care
- Patient Advocacy
- CPR Certified
Timeline
PACT RN Care Manager
SFVA Medical Center Primary Care
11.2007 - Current
Staff Nurse I
Seton Medical Center
06.2006 - 11.2007
Associate of Science - Nursing
City College of San Francisco
01.2003 - 01.2005