Aimee Cooper
Summary
Results-oriented professional with extensive experience in retail management, known for exceptional problem-solving and organizational skills. Successfully trained and mentored staff, improving team performance and customer satisfaction, while implementing strategic merchandising to drive sales growth.
Overview
27
27
years of professional experience
Work History
Store Manager
Aeropostale-Catalyst Brands
Beavercreek, OH
04.2024 - Current
- Evaluated financial outcomes for 2025, realizing a 19% growth in results and a reduction in shrinkage to 1.49%, compared to 2.4% from the previous year.
- Managed daily operations, ensuring efficient store processes and customer satisfaction.
- Trained and mentored team members to enhance product knowledge and sales techniques.
- Analyzed inventory levels, optimizing stock management for increased availability.
- Implemented visual merchandising strategies to improve product presentation and drive sales.
- Monitored sales performance metrics, identifying trends to inform strategic decisions.
Dual Store Manager
Aeropostale and Eddie Bauer-Sparc Brands
Beavercreek, OH
05.2023 - Current
- Oversaw daily operations of dual retail locations, ensuring optimal staffing and customer service levels.
- Enhanced team performance through targeted training programs and regular feedback sessions.
- Implemented inventory management systems to streamline stock replenishment and reduce shrinkage.
- Analyzed sales data to identify trends, informing strategic merchandising decisions for both brands.
Dual Store Manager
Aeropostale, Mall at Fairfield Commons and Dayton Mall-SPARC Brands
Beavercreek And Dayton, OH
05.2022 - Current
- Purpose-Driven: Advanced assistant manager to store manager at Dayton to ensure seamless leadership transition while pursuing new opportunities at Eddie Bauer.
- Conducted regular performance evaluations, fostering a culture of accountability and continuous improvement among staff.
- Increased overall customer satisfaction by implementing effective sales strategies and exceptional customer service.
- Fostered a culture of continuous improvement among staff by encouraging them to share ideas and innovations that could benefit the overall store performance.
- Oversaw daily operations of dual retail locations, ensuring optimal staffing and customer service levels.
Store Manager Specialist
Aeropostale-SPARC Brands
Beavercreek, OH
01.2017 - Current
- Oversaw onboarding and training initiatives for new store managers, promoting adherence to established operational standards across diverse locations.
- Organized and delivered comprehensive workshops for staff in various stores and the entire district.
- Assessed training needs and delivered supplemental support to store teams to ensure optimal staff development.
- Maintained high operational customer service and merchandising standards to ensure customer satisfaction.
- Mentored and guided three assistant managers, resulting in their advancement to store manager positions, including one who began as a sales associate.
Store Manager
Aeropostale
Beavercreek, OH
01.2011 - Current
- Collaborated with marketing teams on promotional campaigns to boost foot traffic and engagement.
- Resolved customer inquiries effectively, fostering loyalty and enhancing store reputation.
- Coordinated staff schedules, ensuring adequate coverage during peak hours for optimal service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored and guided two assistant managers to achieve store manager roles, highlighting growth of one individual from sales associate to leadership position.
Assistant Manager
Aeropostale
Springfield, OH
04.2002 - Current
- Mentored junior staff, fostering a collaborative environment and encouraging professional growth.
- Oversaw daily operations, ensuring compliance with company policies and operational guidelines.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Co Sales Leader
Limited Too
Beavercreek, OH
09.1999 - 04.2002
- Mentored and trained junior sales staff to improve team performance and productivity.
- Delivered exceptional customer service by addressing client concerns promptly and professionally.
Education
Associate of Science - Accounting And Business Management
Clark State Community College
Springfield, OHSkills
- Training and mentoring
- Store merchandising
- Customer service
- Problem-solving
- Multitasking and organization
Timeline
Store Manager
Aeropostale-Catalyst Brands
04.2024 - Current
Dual Store Manager
Aeropostale and Eddie Bauer-Sparc Brands
05.2023 - Current
Dual Store Manager
Aeropostale, Mall at Fairfield Commons and Dayton Mall-SPARC Brands
05.2022 - Current
Store Manager Specialist
Aeropostale-SPARC Brands
01.2017 - Current
Store Manager
Aeropostale
01.2011 - Current
Assistant Manager
Aeropostale
04.2002 - Current
Co Sales Leader
Limited Too
09.1999 - 04.2002
Associate of Science - Accounting And Business Management
Clark State Community College