Developed strong relationships with students and families through consistent communication
Actively participated in professional development opportunities to stay current on best practices in school counseling techniques and strategies.
Organized parent education events aimed at strengthening family involvement in the educational process and promoting a supportive home environment.
Assisted high school seniors complete college applications and meet requirements necessary for graduation.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Reviewed and discussed new students' academic credentials, interests, and educational goals.
Animal Care Specialist
Fresno Animal Center
11.2023 - Current
Educated visitors and staff on proper animal care and handling.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Home School Liaison
Fresno Unified School District
04.2017 - 11.2024
Facilitated positive and productive communication between educators and families
Interacted with families by phone, email, or in-person to provide information and direct to desired staff.
Implemented outreach initiatives that increased parent involvement in school activities and events.
Facilitated workshops for parents on topics such as college planning, financial aid, and study skills, empowering families to support their children''s education more effectively.
Enhanced communication between parents and school staff by organizing regular meetings and providing timely updates on student progress.
Enumerator
United State Census
08.2020 - 10.2020
Improved data accuracy by diligently collecting and recording census information from households.
Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
Assisted in achieving a comprehensive demographic representation by reaching out to underrepresented groups within communities.
Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
Collaborated effectively with a diverse team of enumerators to complete assigned tasks efficiently and accurately.
Interpreter
Fresno Unified School District
05.2017 - 09.2020
Attended training programs to improve professional knowledge and interpretation skills
Provided oral translations and interpretations for Spanish-speaking families during Individualized Education Programs (IEP) meetings.
Project Associate
East Bay Asian Youth Center
07.2014 - 06.2017
Went door-to-door to survey residents of Southeast Fresno to understand and document issues
Educated community members regarding education resources and programs available to support their families
Helped develop presentations and media to promote community resources for events
Coordinated meetings, forums, and community events to support residents of the area.