Aimee C Sutherland
Newberry,FL
Summary
Dedicated professional with strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
21
21
years of professional experience
Work History
Registered Dental Hygienist
Douglas Adel, DDS
04.2017 - Current
- Improved patients' oral health with demonstrations and education on proper tooth and gum care
- Developed treatment plans in collaboration with dentists based on patients' needs and oral health goals
- Collaborated with office staff to schedule appointments, manage patient flow, and resolve concerns
- Minimized infection risks through complete sterilization between patients
- Took dental X-rays for diagnostic purposes and reviewed them with dentist
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
Registered Dental Hygienist
Lake City Family Dental
04.2011 - 05.2012
- Improved patients' oral health with demonstrations and education on proper tooth and gum care
- Removed plaque, applied fluoride, and used permanent sealants
- Identified gingivitis, caries and periodontitis with complete examinations
- Completed digital radiography, prophylaxis and gingival scaling with high degree of accuracy and professionalism
Registered Dental Hygienist
Heartland Dental
01.2010 - 04.2011
- Removed plaque, applied fluoride, and used permanent sealants
- Improved patients' oral health with demonstrations and education on proper tooth and gum care
- Completed digital radiography, prophylaxis and gingival scaling with high degree of accuracy and professionalism
Certified Dental Assistant
Zakhari Dental Arts
04.2007 - 08.2008
- Completed dental x-rays, carefully following safety procedures and processing images
- Set up instruments, materials and equipment necessary for each procedure
- Supported dentists and hygienists with expert chair-side clinical assistance
Service Representative
Jenkins Acura
05.2005 - 08.2007
- Accepted payments and updated accounts with latest information.
- Provided information about company products and services, and capitalized on upsell opportunities.
- Assisted clients in understanding billing procedures and payment options while maintaining strict adherence to internal policies regarding financial transactions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Schedule Coordinator
Laser Hair Removal
03.2004 - 09.2005
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
Education
Associate in Science (A.S.) - Dental Hygiene bridge program
Santa Fe College
Gainesville, FL12.2009
Certification - Certified Dental Assistant program
Santa Fe College
Gainesville, FL05.2007
Associate in Arts (A.A.) - AA in Early education
Central Florida Community College
Ocala, FL12.2006
Skills
- Patient Communication
- Attention to Detail
- Digital radiography
- Intraoral Imaging
- Organizational Skills
- Multitasking Abilities
- Patient Relations
Timeline
Registered Dental Hygienist
Douglas Adel, DDS
04.2017 - Current
Registered Dental Hygienist
Lake City Family Dental
04.2011 - 05.2012
Registered Dental Hygienist
Heartland Dental
01.2010 - 04.2011
Certified Dental Assistant
Zakhari Dental Arts
04.2007 - 08.2008
Service Representative
Jenkins Acura
05.2005 - 08.2007
Schedule Coordinator
Laser Hair Removal
03.2004 - 09.2005
Associate in Science (A.S.) - Dental Hygiene bridge program
Santa Fe College
Certification - Certified Dental Assistant program
Santa Fe College
Associate in Arts (A.A.) - AA in Early education
Central Florida Community College
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