Results-driven software quality assurance professional with extensive experience in application testing and a strong commitment to excellence. Recognized for identifying critical bugs and enhancing software reliability, contributing to successful product releases. Valued for collaborative teamwork and adaptability, consistently delivering quality results amid evolving project demands. Expertise includes comprehensive test planning, execution, and meticulous defect tracking to ensure optimal software performance.
Overview
23
23
years of professional experience
Work History
Application Tester/ Business Analyst
Groundswell
Remote
06.2025 - Current
Oversaw quality assurance for application deployments, meticulously validating tickets and addressing bugs to safeguard against production issues and limit rework.
Facilitated collaborative ceremonies, including daily stand-ups, sprint planning, and retrospectives, to ensure team alignment and productivity while proactively addressing blockers.
Orchestrated testing coordination and sprint execution refinement to achieve a highly predictable and consistent delivery cadence.
Developed and implemented priority-driven task timelines and strategic project roadmaps in collaboration with stakeholders and team members to enhance weekly team capacity management.
Reviewed project metrics and documented findings in monthly status reports to ensure transparency and accountability.
Project Administrator
Harris Carpets & Linoleum, Inc.
Anderson
03.2022 - 05.2025
Monitor schedules, changes in scope, and project requirements for large-scale commercial projects, including retail, multi-family, government, education, and healthcare, showing consistent success in meeting deadlines and stakeholder expectations.
Create and manage comprehensive documentation to ensure project performance is tracked and reported accurately, reducing specification errors by 50%. Finalize projects by developing a complete close-out package including manuals, warranties, and required documentation.
Provide support to Leadership by facilitating and managing bid process; reviewing contracts, agreements, and legal documentation; identifying and defining priorities and solutions to ensure successful project completion.
Spearheaded transition to RFMS business management software, and developed organized documentation repository and filing system team members, increasing overall productivity.
Responsible for testing and validating new software.
Establish relationships and continued coordination with vendors and suppliers for procurement of necessary materials and services.
Barista, Bartender, and Server
Electric City Brewing Company
Anderson
08.2020 - 01.2021
Collaborated with management, brewery owners, and the marketing team to develop interesting and unique brews, educating customers about the product and brewing methods.
Prepared 150+ handcrafted beverages per shift while maintaining quality and speed during high-volume periods.
Generated revenue by attracting new customers, defining new and expanded products and assisting in planning, preparing, and representing the company at special events.
Provided excellent customer service, with an ability to maintain quality and attention to detail in a fast-paced, high-energy atmosphere, fostering repeat business.
Operated cash register, processed customer payments, and provided accurate change.
Homemaker
Self-employed
12.2003 - 07.2019
Evaluated and adjusted household budgets to promote financial stability and enhance allocation of resources.
Reduced monthly household expenses by 10–25% through budgeting, meal planning, and comparison shopping.
Facilitated coordination of family schedules and appointments, ensuring optimal use of time resources.
Designed and executed structured learning activities and resources to enhance children's educational growth.
Provided support and instruction in essential life skills, empowering family members to embrace independence and responsibility.