AIMEE NECE
Alexandria,Virginia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Store Manager
Gold Works USA
Alexandria, VA
12.2019 - Current
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed rules and set goals to maintain order in classroom.
Assistant Manager
Clay Café Studios, Falls Church
09.2011 - 10.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Shift Manager/Assistant Manager
Firehouse Subs
Alexandria, VA
09.2002 - 01.2011
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Education
Bachelor of Arts - Psychology
George Mason University
Fairfax, VA1997
Skills
- Relationship building and management
- Goals and Performance
- Financial operations management
- Strategic thinker
- Operations
- Database Management
- Customer-oriented
- Staff Management
Timeline
Store Manager
Gold Works USA
12.2019 - Current
Assistant Manager
Clay Café Studios, Falls Church
09.2011 - 10.2019
Shift Manager/Assistant Manager
Firehouse Subs
09.2002 - 01.2011
Bachelor of Arts - Psychology
George Mason University
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