Aimee N. Johns
Long Branch
Summary
Friendly and organized with strong customer service skills and a talent for keeping front desk operations running smoothly. Experienced in managing phone systems, greeting visitors, scheduling appointments and supporting daily office tasks. Known for professionalism, reliability, clear communication, and a calm, helpful presence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista/Retail Sales Associate
The Plant Lady’s House
Oakhurst, NJ
06.2024 - Current
- Deliveries friendly, efficient customer service
- Prepares beverages and food accurately and consistently while maintaining a clean, organized workspace
- Handles cash, processes payments
- Resolves customer concerns quickly and professionally to maintain a positive experience
- Coordinates with team members to keep operations smooth during peak hours
Shift Lead
Green’s Natural Foods
Shrewsbury, NJ
02.2022 - 07.2023
- Operated juice bar
- Prepared juices and smoothies with careful attention to employer’s recipes
- Trained new employees on procedures, customer service standards, and safety guidelines
- Resolved customer concerns quickly and professionally to maintain a positive experience
- Coordinated with team members to keep operations smooth during peak hours
- Assisted customers with purchases, questions, and problem resolution in a fast-paced environment
- Maintained product displays and ensured the workspace stayed clean and organized
- Communicated clearly with customers and team members to support daily operations
- Demonstrated patience, active listening, and a positive attitude during high-traffic periods
- Supervised daily store operations and supported team members to maintain an efficient, customer-focused environment
- Delivered friendly, professional service and resolved customer concerns quickly to ensure a positive experience
- Oversaw restocking, inventory checks, and product organization to keep the store clean and presentable
- Communicated with management regarding staffing needs, customer feedback, and operational updates
Administrative Assistant
For the Love of Dogs Mobile Grooming
Atlantic Highlands, NJ
07.2020 - 02.2021
- Coordinated schedules for dog groomers.
- Managed correspondence and communications, maintaining professionalism in all interactions.
- Answered all incoming calls and handled client's questions and concerns.
Animal Caretaker
Monmouth County Spca
Eatontown, NJ
08.2016 - 06.2018
- Provided daily care and feeding for felines and other small animals.
- Maintained cleanliness and sanitation of animal habitats to ensure health standards.
- Trained and mentored new staff on animal handling protocols and best practices.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Education
Associate of Science -
Catherine Hinds Institute of Esthetics
Woburn, MAA.A. Degree - English
Brookdale Community College
Lincroft, NJ12.2001
Skills
- Interpersonal skills
- Clear communication
- Microsoft office, phone system
- Detail oriented, organized
- Team player
- Adapt quickly to new technologies
Certification
Registered Esthetician in New Jersey License #32WC00494200
Timeline
Barista/Retail Sales Associate
The Plant Lady’s House
06.2024 - Current
Shift Lead
Green’s Natural Foods
02.2022 - 07.2023
Administrative Assistant
For the Love of Dogs Mobile Grooming
07.2020 - 02.2021
Animal Caretaker
Monmouth County Spca
08.2016 - 06.2018
A.A. Degree - English
Brookdale Community College
Associate of Science -
Catherine Hinds Institute of Esthetics