AIMEE NYSATHER
Loveland,CO
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team. Focused on providing professional service and support to every office visitor. Positive nature with excellent people skills.
Overview
7
7
years of professional experience
Work History
Deputy Probation Officer
Colorado Judicial Branch
2019.06
- Referred offenders to appropriate community agencies to complete services in compliance with court orders
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Earned reputation for good attendance and hard work
- Supervised adult offenders to monitor compliance with court ordered conditions
- Updated offenders’ demographics in Eclipse, added notes when contact was made, and entered in test scores
Case Manager II
Recovery Monitoring Solutions
2022.06 - Current
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Supervised offenders to reduce risk to community.
- Completed reports on behalf of court and associated legal entities.
- Maintained compliance with all legal statutes, policies and procedures.
- Handled over 160 caseloads per month.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Entered information into JPOD
- Returned Defendants emails and phone calls in a timely manner.
Receptionist
Colorado State University
2017.01 - 2020.05
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Sorted incoming mail and directed to correct personnel each day
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Took accurate messages for staff and management to facilitate open and speedy communication
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
- Greeted visitors, assessed needs and directed to appropriate personnel
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
- Answered and directed incoming calls using multi-line telephone system
- Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities
- Entered client data into a database.
Education
Master of Science - Forensic Psychology
Arizona State University Online
Tempe, AZ12.2021
Bachelor of Science - Psychology
Colorado State University
Fort Collins, CO05.2020
High School Diploma - undefined
Liberty Common High School
Fort Collins, CO05.2016
Skills
- Meticulous and organized
- 43 WPM typing speed
- Office equipment operations
- Professional and polished presentation
- Flexible
- Service-oriented mindset
- Multitasking ability
- Tech-savvy
- Multitasking and prioritization
- Data entry
Timeline
Case Manager II
Recovery Monitoring Solutions
2022.06 - Current
Deputy Probation Officer
Colorado Judicial Branch
2019.06
Receptionist
Colorado State University
2017.01 - 2020.05
Master of Science - Forensic Psychology
Arizona State University Online
Bachelor of Science - Psychology
Colorado State University
High School Diploma - undefined
Liberty Common High School
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