Aimee Patton
Rogers,AR
Summary
Respiratory Therapy Student with a graduation date of May 2024. Detail-oriented team player with strong organizational skills and the ability to handle multiple tasks simultaneously with a high degree of accuracy while connecting with patients and earning their trust. Seek to maintain a full-time position upon successful completion of the NBRC and TMC exams, that offers professional challenges utilizing competent professional development skills while compassionately implementing plans specific to the needs of patients based on assessment and treatment goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Partner
PH Pool Care
01.2008 - 03.2023
- Spearheaded daily service department operations including fielding phone calls, scheduling and assigning work orders, assisting and training 5+ service technicians.
- Consulted with customers to align products and services with their needs and goals
- Developed and maintained trusting relationships with customers through honesty, problem solving, and extensive product knowledge.
- Managed multi-level commercial contracts, residential contracts, and billing for new builds and renovations to deliver high-quality projects on time and within budget.
- Implemented cost-saving initiatives, resulting in reduction in operational expenses and generating profitable returns.
Business Development/Service Sales Manager/Executive Assistant
ArCom Systems, Inc.
11.2010 - 11.2015
- Increased productivity by supporting and managing multi-level projects for the following 6 divisions: Operations, Service, Sales, Engineering, and Fire and Sprinkler Suppression.
- Reduced operational costs through comprehensive process improvement initiatives and resource management of service sales inspection contracts.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Training Coordinator
Wal-Mart Claims Management
11.2008 - 11.2010
- Enhanced employee productivity by designing and implementing comprehensive training programs for entry-level and continuing education training courses.
- Streamlined ways to negotiate discounts for medical bills with physicians groups, hospital groups, and attorneys resulting in significant cost retention.
- Direct supervisor of at-home vendors, vendor coordinators, and reconsideration specialists for workers compensation processors in the United States.
- Developed customized learning plans to address specific knowledge gaps and skill requirements to maintain compliance with state-by-state workers compensation board laws and fee schedules.
Education
Associate of Applied Science - Respiratory Thearpy
Northwest Arkansas Community College
Bentonville, AR05.2024
Bachelor of Science - Business Management And Business Administration
University of Phoenix
Rogers12.2010
Skills
- Team collaboration
- Emergency airway management
- Aerosol medication delivery
- Bronchial hygiene therapy
- Medical record documentation
- Mechanical ventilation management
- Clinical decision-making
- Cardiopulmonary resuscitation
- Arterial blood gas analysis
- Relationship Building
Certification
Basic Life Support (CPR & AED)
(June 2023 - June 2025)
Advanced Cardiovascular Life Support
(October 2023 - October 2025)
Pediatric Advanced Life Support
(Exp. Completion of Certification April 2024)
Timeline
Business Development/Service Sales Manager/Executive Assistant
ArCom Systems, Inc.
11.2010 - 11.2015
Senior Training Coordinator
Wal-Mart Claims Management
11.2008 - 11.2010
Business Partner
PH Pool Care
01.2008 - 03.2023
Associate of Applied Science - Respiratory Thearpy
Northwest Arkansas Community College
Bachelor of Science - Business Management And Business Administration
University of Phoenix