Aimee Sanchez
Summary
Dedicated professional with a strong work ethic and a focus on problem-solving. Bilingual in English and Spanish, effectively assisting diverse clients. Committed to delivering exceptional customer service, ensuring client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Driver
Black Jack Pizza
Greeley, CO
06.2019 - Current
- Managed routes efficiently to optimize delivery times and customer satisfaction.
- Handled cash transactions accurately during deliveries, ensuring secure payment processing.
- Resolved customer inquiries and issues to improve overall service experience.
- Trained new staff on company policies and customer service protocols.
- Recorded customer interactions and transactions accurately to ensure reliable data management.
Paraprofessional Substitute
ESS
Fort Collins, Colorado
01.2025 - 02.2026
- Supported teachers in managing classroom dynamics and enhancing student engagement.
- Supported special education students with individualized learning plans.
- Facilitated small group activities to enhance student understanding.
- Provided one-on-one support to students during lessons and assessments.
- Monitored student behavior and reinforced positive conduct through targeted encouragement.
- Collaborated in team planning sessions to develop strategies addressing diverse student needs.
Insurance Agent
Fred Loya Insurance
Fort Collins, Colorado
05.2025 - 08.2025
- Guided clients in selecting tailored insurance policies and coverage options to meet their specific needs.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Engaged in telephone appointments with prospective clients to establish rapport and effectively promote insurance services.
- Developed strong client relationships through effective communication and support.
- Performed regular policy reviews to enhance customer satisfaction and ensure compliance with regulations.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
Education
High School Diploma -
Greeley/Evans Alternative Program
Greeley, CO06-2021
Skills
- Customer support
- Relationship management
- Problem solving
- Time management
- Bilingual communication
- Database maintenance
- Caller assistance
- Communication skills
- Flexibility
- Data entry
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Insurance Agent
Fred Loya Insurance
05.2025 - 08.2025
Paraprofessional Substitute
ESS
01.2025 - 02.2026
Driver
Black Jack Pizza
06.2019 - Current
High School Diploma -
Greeley/Evans Alternative Program