Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Sumner

Lieutenant
Sylva,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience

Work History

Lieutenant

Sylva Police Department
05.2002 - Current
  • Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
  • Coordinated multi-agency operations for complex cases, sharing information efficiently while protecting sensitive data.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
  • Increased productivity by developing comprehensive project timelines and monitoring progress closely.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
  • Conducted detailed investigations, gathering essential evidence to support legal proceedings.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
  • Led successful warrant executions, balancing speed with safety precautions to achieve optimal results without compromising personnel or property security.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Checked vehicle equipment for proper functioning prior to use.
  • Handled citation and traffic violation paperwork.
  • Monitored criminal activity in community to identify suspicious activity.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Provided testimony in court proceedings.
  • Monitored traffic violations, issuing citations as necessary.
  • Assisted in special investigations and crime prevention programs.
  • Conducted searches of individuals, vehicles and premises.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Obtained information from arrested subjects to conduct debriefings.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Detention Officer

Jackson County Sheriff's Office
07.2001 - 05.2002
  • Supervised and controlled behavior of inmates.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Processed inmates by taking photographs and fingerprints.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Regularly conducted security and sanitation checks.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Processed visitors and attorneys arriving to see prisoners.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Enhanced security measures by conducting thorough searches and inspections.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
  • Promoted culture of respect and dignity, enforcing anti-discrimination policies among inmates and staff.
  • Enhanced communication with law enforcement agencies for smoother transfer and release processes.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Enforced rules and regulations to maintain order among inmates.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Assisted in intake and release of inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.

Registrar and Switchboard Operator

Harris Regional Hospital
09.1999 - 07.2001
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for the emergency room and hospital.
  • Secured confidential patient information from unauthorized access.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Retrieved medical data for physicians and patients.
  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller's needs.
  • Connected callers with appropriate professional, department, or business.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Attended safety training meetings to learn procedures for handling medical and fire emergency calls.

Student Patrol for University Police

Gardner-Webb University
06.1996 - 05.1999

-Lock and secure buildings.

-Write parking tickets.

-Security at athletic events.

-Jump start vehicles

-Cleared dorms and buildings during alarms

-Basic patrol

Certified Nursing Assistant

Mountain Trace Nursing And Rehab
05.1996 - 08.1996
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Provided professional services and support in a dynamic work environment.
  • Performed daily living needs, such as feeding, bathing, dressing and oral hygiene of patients.
  • Moving and lifting patients.
  • Documented patient care

Line Supervisor

Webster Enterprises
  • Evaluated employee performance regularly to identify strengths and areas for improvement while providing constructive feedback for professional development.
  • Ensured timely completion of projects by tracking progress against established timelines, adjusting priorities as needed, and utilizing resources efficiently.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Coordinated with other supervisors within facility to manage operations between departments.
  • Increased overall productivity by optimizing resource allocation and scheduling based on workload demands.
  • Improved product quality by closely monitoring production processes, identifying areas for improvement, and implementing corrective actions.
  • Resolved issues quickly to maintain productivity goals.
  • Supervised ongoing daily production phases.

Education

Basic Law Enforcement Training - Basic Law Enforcement Training

Southwestern Community College
Franklin, NC
1999

Bachelor of Arts - Social Sciences

Gardner-Webb University
Boiling Springs, NC
05.1999

High School Diploma -

Smoky Mountain High School
Sylva, NC
05.1995

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Microsoft office

    Problem-solving

    Team management

    Flexible and adaptable

    Data entry

    Multitasking

    Microsoft Word

    Multitasking Abilities

    Dependable and responsible

    Calm under pressure

    Organization and time management

    Verbal communication

    Supervision and leadership

Timeline

Lieutenant

Sylva Police Department
05.2002 - Current

Detention Officer

Jackson County Sheriff's Office
07.2001 - 05.2002

Registrar and Switchboard Operator

Harris Regional Hospital
09.1999 - 07.2001

Student Patrol for University Police

Gardner-Webb University
06.1996 - 05.1999

Certified Nursing Assistant

Mountain Trace Nursing And Rehab
05.1996 - 08.1996

Line Supervisor

Webster Enterprises

Basic Law Enforcement Training - Basic Law Enforcement Training

Southwestern Community College

Bachelor of Arts - Social Sciences

Gardner-Webb University

High School Diploma -

Smoky Mountain High School
Aimee SumnerLieutenant