Aimee Zhu
Portland,OR
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
19
19
years of professional experience
Work History
Cashier/Togo Specialist
Olive Garden Restaurant
Portland, Oregon
12.2021 - 12.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Collected payments and provided accurate change.
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
Hotel Housekeeper
Porter hotel
Portland, Oregon
05.2019 - 05.2020
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Restaurant Server
Chinese Cafe
Washougal, Washington
01.2006 - 04.2019
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Informed customers of daily specials and signature menu items.
- Greeted and seated customers promptly, courteously, and professionally.
Education
High School Diploma -
Camas High
Washougal, Washington06-2006
Skills
- Customer service
- Menu knowledge
- Wait time estimation
- Communication skills
- Team collaboration
- Time management
- Cash handling
- Team player mentality
- FLUENT IN Cantonese
- Multitasking
- Active listening
- Wait time management
- Dining area monitoring
- Guest seating
- Conflict resolution
- Payment processing
- Team player
Languages
Chinese (Cantonese)
Native/ Bilingual
English
Limited
Timeline
Cashier/Togo Specialist
Olive Garden Restaurant
12.2021 - 12.2024
Hotel Housekeeper
Porter hotel
05.2019 - 05.2020
Restaurant Server
Chinese Cafe
01.2006 - 04.2019
High School Diploma -
Camas High