Aimelissa Mereus

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Verified visitors' identification cards before allowing access to the building.
• Performed data entry tasks into various computer systems accurately and promptly.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Monitored security cameras in the lobby area to ensure safety of employees and guests.
• Assisted with special projects assigned by management when required.
• Prepared welcome packages for new hires containing relevant paperwork and other important details.
• Created badges for temporary personnel who entered the building on a daily basis.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

Organize and direct staff of call center

• Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.

Assist manager

Maintain and update employees files

Assessing dispatchers and drivers

Customer service

Lost and found overseeing

Drivers payroll

• Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
• Assisted customers in selecting appropriate cleaning products for specific tasks.
• Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
• Polished metal fixtures in kitchen and bathroom areas.
• Swept patios or decks of debris or leaves with a broom or blower.
• Organized closets according to customer specifications.
• Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
• Transported trash bags to designated outdoor receptacles for disposal.
• Disinfected kitchen utensils like cutting boards and knives after use.
• Swept, mopped, vacuumed and polished floors of all types.
• Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
• Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
• Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
• Cleaned homes following specific and detailed protocols and requests.
• Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.