Motivated and compassionate professional with a Bachelor's degree in Psychology and Sociology and working towards a Master's degree in Criminal Justice. Strong foundation in criminal justice, mental health, and human behavior, with excellent communication, research, and problem-solving skills. Eager to begin a career where I can support individuals, collaborate with multidisciplinary teams, and make a meaningful impact within the criminal justice or victim services field.
Work History
Assistant Cheerleading Coach
2 Months
Surgoinsville Middle School | 06.2026 - Current
Assisted in developing and implementing training plans for cheerleading teams.
Coordinated practice schedules to ensure optimal team participation and performance.
Mentored junior cheerleaders, fostering skill development and teamwork.
Evaluated team performance, providing constructive feedback for improvement.
Sales Associate
3 Years 10 Months
Bath and Body Works, Limited Brands | 10.2022 - Current
Greeted customers and provided exceptional customer service.
Assisted customers with product selection.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Homeschool Tutor/Family Babysitter
1 Year
Jenny Martin | 08.2021 - 08.2022
Managed simultaneous needs of a 7 year old child with an organized schedule.
Monitored children's safety and well-being to prevent accidents and falls.
Enforced rules to teach good manners and maintain safe environment.
Helped complete homework, school projects and chores.
Communicated with parents about daily activities and any concerning behaviors.
Regular Babysitter
1 Year 2 Months
Julia Hobbs | 06.2021 - 08.2022
Worked to keep home areas neat and tidy.
Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones.
Reacted quickly in emergency situations and used good judgment under stress.
Administered one-on-one care to meet physical, emotional, social and intellectual needs of children.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Read stories and played alphabet games to promote early literacy.
Loan Officer Assistant
4 Months
Cash Express | 03.2021 - 07.2021
Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
Examined and verified information in loan application and closing documents.
Reviewed customer accounts to determine on-time payments and loan terms compliance.
Waitress
3 Months
Hale Springs Inn | 03.2021 - 06.2021
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Presented food and beverages to guests at tables.
Gym Receptionist
3 Months
Pro Elite Fitness | 12.2020 - 03.2021
Resolved customer complaints and made necessary updates to customers' accounts.
Operated telephone switchboard to provide information, take messages and forward calls.
Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
Collected payments, renewed memberships and resolved billing issues.
Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
Greeted customers, answered general questions and directed to appropriate locations.
Waitress
2 Years 3 Months
Amis Mill Eatery/ The Homestead | 04.2018 - 07.2020
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Presented food and beverages to guests at tables.
Presented menus to patrons to answer questions about menu items and make recommendations.
Education
Master of Science - Criminal Justice
Lincoln Memorial University | Harrogate, TN | 12.2026
• Major in Criminal Justice along with coursework in Forensic Psychology and Social Psychology.
Bachelor of Science - Psychology
The University of Tennessee - Knoxville | Knoxville, TN | 12.2024
Major in Psychology
Minor in Sociology
Completed coursework in Psychology, Sociology, Criminal Justice, and General Education
Associate of Science - Criminal Justice
Walters State Community College | Morristown, TN | 05.2022
Assistant Cheerleading Coach at Williamsburg-James City County Public SchoolsAssistant Cheerleading Coach at Williamsburg-James City County Public Schools