Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sydney Greene

Hampton,VA

Summary

Versatile client success associate highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.

Overview

2
2
years of professional experience

Work History

Assistant Cheerleading Coach

Royalty Brand Athletics
Hampton, Virginia
09.2023 - Current
  • Assisted in creating practice plans and drills for cheerleading squad.
  • Organized and supervised tryouts, camps, and competitions.
  • Instructed and evaluated individual and team skills during practices.
  • Provide valuable support to the head coach: Assist with routine tasks such as equipment maintenance, uniform distribution, and communication with parents, freeing up the coach's time for strategic planning and personalized coaching
  • Helped lead two teams to qualify for a national level competition in Orlando, FL in 2023
  • Coach 3 teams - 35 cheerleaders in total

Social Media Marketing Manager

Royalty Brand Athletics
Hampton, Virginia
09.2023 - Current
  • Developed and executed social media marketing campaigns to increase brand awareness, engagement, and website traffic.
  • Created content for various social media platforms including Facebook, Twitter, Instagram, and TikTok
  • Increase brand engagement through strategic content creation and targeted campaigns, driving significant growth in online community and customer loyalty.
  • Use Canva, iMovie, and CapCut to create eye-catching graphics

Production Assistant/Floor Director

WHOV News Campaign
Hampton, VA
08.2023 - Current
  • Maintained communication between production staff and crew members.
  • Supervise operations of soundboards, editing software, and other technical tools to ensure high-quality audio output.
  • Cultivate a positive and productive working environment by providing technical support, scheduling interviews, and assisting with script preparation.
  • Manage multiple tasks and deadlines, ensuring smooth production workflows and meeting broadcast standards.
  • 80% projects on time or ahead of schedule.

Youth Program Aide

Y.H. Thomas Community Center
Hampton, Virginia
05.2023 - 09.2024
  • Encouraged creativity through arts and crafts projects.
  • Engaged students in physical activity games.
  • Helped maintain a safe learning environment for 35 students.
  • Provided students with support for academic and personal development.

Instructional Assistant

Chesterfield County Public Schools
Chesterfield, Virginia
06.2024 - 08.2024
  • Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
  • Organized instructional materials and activities for special education classrooms.
  • Assisted teachers in creating lesson plans and modifying curriculum.
  • Adapted instruction to meet the needs of 15 students with different learning styles

Crew Member

Five Guys Burger And Fries
Hampton, Virginia
02.2023 - 09.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Worked effectively in a team to provide quality customer service
  • Adapted quickly and efficiently to difficult situations
  • Dealt with customer concerns and complaints

Key Holder

Tropical Smoothie Cafe
Hampton, Virginia
07.2022 - 01.2023
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Successfully lead team through daily activities and responsibilities
  • Built and maintained customer relationships

Education

Bachelor of Arts - Journalism

Hampton University
Hampton, VA
05-2025

Skills

  • Strong leadership
  • Good time management
  • Written & oral communication
  • Creative and Innovative
  • Feedback collection
  • Strategic Planning
  • Customer Relations
  • Customer Service

Accomplishments

  • Hampton University's Honors List (Fall 2021-Fall 2024)
  • HerCampus Magazine's "Article of the Week Award" recipient

Timeline

Instructional Assistant

Chesterfield County Public Schools
06.2024 - 08.2024

Assistant Cheerleading Coach

Royalty Brand Athletics
09.2023 - Current

Social Media Marketing Manager

Royalty Brand Athletics
09.2023 - Current

Production Assistant/Floor Director

WHOV News Campaign
08.2023 - Current

Youth Program Aide

Y.H. Thomas Community Center
05.2023 - 09.2024

Crew Member

Five Guys Burger And Fries
02.2023 - 09.2023

Key Holder

Tropical Smoothie Cafe
07.2022 - 01.2023

Bachelor of Arts - Journalism

Hampton University
Sydney Greene