Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aira Baydal

Courtland,MS

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Leader

Firehouse Subs
02.2025 - Current
  • Supervised daily operations, ensuring adherence to food safety and sanitation standards.
  • Trained and mentored team members on customer service protocols and operational procedures.
  • Managed inventory levels, coordinating stock replenishment to minimize waste and ensure availability.
  • Assisted in resolving customer complaints, enhancing overall satisfaction and loyalty.
  • Implemented efficient workflow processes, improving speed of service during peak hours.

Shift Leader

Loves Travel Stop
09.2020 - 02.2025
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Machine Operator

Ajinomoto Foods North America
07.2020 - 09.2020
  • Operated machinery to assemble components efficiently and accurately.
  • Conducted quality checks to ensure compliance with production standards.
  • Collaborated with team members to streamline assembly processes and reduce downtime.

Pizza Maker

Casey General Store
05.2019 - 05.2020
  • Crafted high-quality pizzas using fresh ingredients and standardized recipes.
  • Operated pizza ovens and kitchen equipment to ensure consistent product quality.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

Customer Service Representative

Menards
10.2016 - 06.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and resolved issues promptly.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Implemented store policies to promote a safe shopping environment.

Waitress

Forest Lake American Legion
03.2013 - 08.2016
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Accurately processed orders using point-of-sale systems to streamline transactions.
  • Collaborated with kitchen staff to coordinate timely food delivery during peak hours.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

Cashier

McDonald's Restaurant
08.2012 - 02.2013
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper change handling and balancing.
  • Assisted customers with inquiries and product selections to enhance shopping experience.

Education

Forest Lake Area Learning Center
Forest Lake, MN
01.2017

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Customer service
  • Time management
  • Decision-making
  • Operations management
  • Shift scheduling
  • Sales techniques
  • Schedule preparation
  • Performance evaluations
  • Employee onboarding
  • Inventory management
  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Safe food handling
  • Food safety
  • Heavy lifting
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Guest services
  • Cash management
  • Product knowledge
  • Payment processing
  • Cash handling expertise
  • POS system operation
  • Refund handling
  • Payment collection
  • Merchandise restocking
  • Retail merchandising

Certification

Servsafe Certification

Languages

Filipino
Native or Bilingual

Timeline

Shift Leader

Firehouse Subs
02.2025 - Current

Shift Leader

Loves Travel Stop
09.2020 - 02.2025

Machine Operator

Ajinomoto Foods North America
07.2020 - 09.2020

Pizza Maker

Casey General Store
05.2019 - 05.2020

Customer Service Representative

Menards
10.2016 - 06.2017

Waitress

Forest Lake American Legion
03.2013 - 08.2016

Cashier

McDonald's Restaurant
08.2012 - 02.2013

Forest Lake Area Learning Center

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Aira Baydal