Aira Robertson

• Assisted with room preparation for incoming patients in accordance with facility guidelines.
• Assisted in transporting patients to and from the Emergency Room.
• Greeted visitors and directed them to appropriate areas of the ER.
• Demonstrated excellent communication skills while interacting with patients, families and healthcare personnel.
• Assisted nursing staff by providing supplies and equipment needed for patient care.
• Maintained up-to-date knowledge of hospital policies, procedures, regulations, standards of practice and infection control protocols.
• Provided comfort measures such as blankets or pillows to patients upon request.
• Restocked medical supplies throughout the shift as necessary.
• Ensured patient confidentiality when communicating with family members.
• Provided emotional support to families during stressful situations.
• Restocked supplies kept in patient rooms to maintain optimal levels.
• Greeted, guided and offered assistance to patients and visitors.
• Attended training to validate or refresh basic professional skills.
• Restocked supplies and cleaned equipment between patients.

• Maintained a neat reception area by organizing materials and tidying up furniture.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Monitored office supplies inventory and placed orders when necessary.
• Greeted visitors and provided them with assistance.
• Scheduled appointments for clients, customers, and other visitors.

I am a full-time mom of four, ages 17, 13, 10, and 7. At the same time, I go to school to be an RN. I dedicate my time raising my children while attending school these past few years.