Airam Corona-Fernandez
Cook
Costa Mesa,CA
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cook
Splashes- JC Resorts
07.2023 - 01.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
CS Rep. Kerry's Insurance Services
Online/Palmdale, CA
01.2021 - 05.2023
- Customer Service, Managing auto policies and translation of these to Spanish Speaking customers
- Processing payments, deposits, and endorsements on policies
- Closing deals on new auto policies and serving existing customers with the proper follow-ups
- Providing service over the phone, contacting companies, and elaborating the corresponding emails
- Maintaining detailed notes regarding each policy, customers, and their companies.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Kiosk Manager- Mr. Mango & Friends
Las Vegas, NV
07.2020 - 10.2020
- Sales and food prep
- Keeping records regarding deposit and closing out sales for the day
- Creating detailed reports regarding the daily sales
- Maintaining the kiosk in optimal conditions, restocking, and cleaning the food prep area.
- Managed inventory control for optimal stock levels, reducing waste and maximizing profits.
Cashier- McDonald's
Las Vegas, NV
10.2019 - 07.2020
- Restocking all areas before opening
- Substitute staff for kitchen area and café
- Back up for any understaffed area and tasks
- Handling raw food and keeping the necessary sanitary procedures for its production
- Restocking kitchen area and food storage units.
Shift Leader- Round Table Pizza, Millbrae CA
Millbrae, CA
04.2016 - 11.2018
- Taking online, phone and walk-in orders
- Managing and organizing the workspace to avoid any accidents
- Resolving any accidents that take place during the shifts
- Assisting closing out the terminals and registers after every shift
- Assisting cashiers with any doubts or authorizations needed
- Restocking kitchen, storage, and dining area
- Monitoring the delivery orders and time taken into each one.
Education
Major | Culinary Arts -
Universidad Vizcaya De Las Américas
09.2025
High School -
Instituto Superior De Informatica Y Computacion
07.2019
Skills
- Sales experience
- Determination
- Active Listening
- Fast adaptability
- Punctual
- Taking Initiative
- Team work
- Able to work under pressure
- Safe and sanitary food handling
- Food Safety
- Food presentation
Personal Information
Date of Birth: 12/28/00
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook
Splashes- JC Resorts
07.2023 - 01.2024
CS Rep. Kerry's Insurance Services
Online/Palmdale, CA
01.2021 - 05.2023
Kiosk Manager- Mr. Mango & Friends
Las Vegas, NV
07.2020 - 10.2020
Cashier- McDonald's
Las Vegas, NV
10.2019 - 07.2020
Shift Leader- Round Table Pizza, Millbrae CA
Millbrae, CA
04.2016 - 11.2018
Major | Culinary Arts -
Universidad Vizcaya De Las Américas
High School -
Instituto Superior De Informatica Y Computacion
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