Airelix Andino-Lao
Arab,AL
Summary
Results-driven professional with extensive experience in training and supervising teams. Known for exceptional communication and leadership skills, successfully improving employee performance and customer satisfaction through effective training programs and constructive feedback.
Overview
5
5
years of professional experience
Work History
Corporate Trainer
Rhino Media Inc.
Huntsville, Alabama
09.2025 - Current
- Trained and onboarded new team members on company standards and sales strategies.
- Developed training materials and delivered ongoing coaching to enhance communication and sales skills.
- Monitored employee performance, providing constructive feedback for professional growth.
- Demonstrated leadership and strong interpersonal skills in a fast-paced environment.
Shift Leader
Kilwins Ice Cream & Confections
Huntsville, Alabama
06.2025 - 09.2025
- Supervised daily shift operations, ensuring smooth workflow and high-quality customer service
- Opened and closed the store, handled cash drawers, and ensured accurate transactions.
- Trained and supported new team members during shifts.
- Maintained cleanliness, food safety standards, and product presentation.
- Resolved customer concerns professionally and efficiently
Supervisor
Stop & Shop Supermarket
Huntsville, Alabama
06.2021 - 05.2025
- Worked in multiple roles supporting daily store operations and customer satisfaction.
- Delivered excellent customer service by addressing concerns and resolving issues efficiently.
- Assisted in training new employees to promote teamwork and operational efficiency.
- Managed inventory, stocked merchandise, and ensured accurate product placement.
- Updated internal databases with inventory changes and maintained accurate records.
- Ensured compliance with safety standards and store policies.
Education
Bachelor of Science - Computer Science
University of The Virgin Islands
St. Thomas, VISkills
- Employee training
- Team building
- Communication skills
- Project management
- Technical troubleshooting
- Customer service
- Adaptability
- Willingness to Learn
- Bilingual: English & Spanish
- Communication
- Leadership
- Cybersecurity Fundamentals
- Basic Computer Science
- Database Updates
- Record Keeping
- Time Management
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Corporate Trainer
Rhino Media Inc.
09.2025 - Current
Shift Leader
Kilwins Ice Cream & Confections
06.2025 - 09.2025
Supervisor
Stop & Shop Supermarket
06.2021 - 05.2025
Bachelor of Science - Computer Science
University of The Virgin Islands