Summary
Overview
Work History
Education
Skills
Timeline
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Airiana Salgado

Rochester,NY

Summary

Dynamic and detail-oriented professional with a proven track record at Occupational Safety On Site, excelling in customer service and appointment scheduling. Demonstrated ability to enhance office efficiency and maintain confidentiality while managing sensitive information. Strong organizational skills and effective communication foster positive client relations and streamline operations. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning effort with organizational goals. Known for a collaborative approach and a commitment to excellence.

Overview

4
4
years of professional experience

Work History

Receptionist

Occupational Safety On Site
Rochester, NY
12.2023 - Current
  • Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable service.
  • Confirmed appointments, communicated with clients, and updated client records.
  • I answered the phone promptly and directed incoming calls to the correct offices.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Food Service Worker

Monroe Community Hospital
Rochester, NY
08.2023 - 12.2023
  • Utilized strong multitasking skills to manage an efficiently run production line with quality and accuracy.
  • Prepared over 600 meals a day, making sure that our patients are healthy and have meals to consume.
  • Fast on feet, meticulous, and need to be physically competent.
  • Kept a clean and sanitary environment.

Host

Long Horn Steakhouse
Rochester, NY
03.2023 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties, or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and keeping the dining area ready for guests.
  • Increased restaurant efficiency by maintaining an organized host stan, including menus, reservation logs and seating charts.

Manager

Wendys Fast Food
Rochester, NY
11.2021 - 01.2023
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure the successful completion of tasks.
  • Gained knowledge of company policies, protocols, and processes.
  • Helped direct the staff to ensure the best possible production and efficiency.
  • Managed an excellent working environment.
  • Counted the end of the day profits and managed the safe.

Sales Associate

Khols Department Store
Rochester, NY
07.2021 - 11.2021
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Organized stockroom shelves according to size, color or style.
  • Developed trusting relationships with customers by making personal connections.

Education

Nail Technician - Acrylic Nails

Sher Ego
525 Titus Ave.
09-2025

High School Diploma -

Spencerport High School
2707 Spencerport Rd.
06-2022

Skills

  • Problem solving
  • Attention to detail
  • Client communication
  • Data entry
  • Organization skills
  • Telephone skills
  • Nail care techniques
  • Verbal and written communication
  • Scheduling appointments
  • Greeting and seating clients

Timeline

Receptionist

Occupational Safety On Site
12.2023 - Current

Food Service Worker

Monroe Community Hospital
08.2023 - 12.2023

Host

Long Horn Steakhouse
03.2023 - 11.2023

Manager

Wendys Fast Food
11.2021 - 01.2023

Sales Associate

Khols Department Store
07.2021 - 11.2021

Nail Technician - Acrylic Nails

Sher Ego

High School Diploma -

Spencerport High School
Airiana Salgado