Airiana Salgado
Occupational Safety On Site
Rochester,NY
5
years of professional experience
Dynamic and detail-oriented professional with a proven track record at Occupational Safety On Site, excelling in customer service and appointment scheduling. Demonstrated ability to enhance office efficiency and maintain confidentiality while managing sensitive information. Strong organizational skills and effective communication foster positive client relations and streamline. operations.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Receptionist
2 Years 7 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
4 Months- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Helped direct the staff to ensure the best possible production and efficiency.
- Managed a good working environment
Food Service Worker
4 Months- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- We were in an assembly line, assembling over 600 trays of meals a day for our residents.
- Need to be fast on our feet, accurate, meticulous, physically competent and a hardworking
- Kept a clean and sanitary environment
Host
8 Months- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Management Trainee
1 Year 2 Months- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Helped direct the staff to ensure the best possible production and efficiency.
- Managed a good working environment
Education
Graduate Certificate - Nail Technician
High School Diploma
Skills
Nail care techniques
Customer service
Sales techniques
Appointment scheduling
Attention to detail
Health and safety standards
Organization skills
Telephone skills
Data entry
Verbal and written communication
Customer/Client relations
Scheduling appointments
Greeting and seating clients
Timeline
Receptionist
Occupational Safety On Site
12.2023 - CurrentRead More
Food Service Worker
Monroe Community Hospital
08.2023 - 12.2023Read More
Host
Long Horn Steakhouse
03.2023 - 11.2023Read More
Management Trainee
Wendys Restaurant
11.2021 - 01.2023Read More
Sales Associate
Khols Department Store
07.2021 - 11.2021Read More
Sher Ego
Graduate Certificate from Nail Technician
Read More
Spencerport High School
High School Diploma
Read More