Airianna Lorenzo
Crecent City
Summary
Hardworking and quick-learning individual with a strong sense of patience and determination. Motivated by a desire to grow, learn new skills, and gain experience in preparation for adult life. Reliable, adaptable, and ready to take on challenges with a positive attitude and willingness to improve every day.
Overview
1
1
year of professional experience
Work History
Cashier, Cook, Pre-preparation
Hungry Howie’s
DeLand
08.2024 - 02.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed opening and closing procedures including counting cash drawers with floor management on deck.
- Resolved customer complaints professionally in accordance with company policy.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures, and customer services.
Customer Service Crew Member
Publix
DeLand
06.2024 - 07.2024
- Developed strong customer relationships to encourage repeat business.
- Resolved customer complaints in a professional manner.
- Engaged customers in conversation regarding current promotions and upcoming events.
- Answered customer questions regarding products, pricing, availability and services.
Designer
The Magnolia Company
Pierson
10.2023 - 12.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Still in School
T.Dewitt Taylor Middle High School
Pierson, Florida01-2027
Skills
- Customer service
- Team building
- Cash handling
- Communication skills
- Order taking
- Multitasking Abilities
- Organizational skills
- Reliable and responsible
- Problem-solving abilities
- Cleaning
- Flexible
Timeline
Cashier, Cook, Pre-preparation
Hungry Howie’s
08.2024 - 02.2025
Customer Service Crew Member
Publix
06.2024 - 07.2024
Designer
The Magnolia Company
10.2023 - 12.2023
Still in School
T.Dewitt Taylor Middle High School