Michael Bolton
Sulphur Springs,TX
Summary
3 Years of work experience, great communication skills, coachable, eager to learn and thrive. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
3
3
years of professional experience
Work History
Food Preparation, Server, Cook, Cashier
Flips Burgerland
09.2021 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Front of House Employee
Chick-fil-A
06.2021 - 09.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05.2024
Skills
- Communication
- Guest Engagement
- Team Collaboration
- Exceptional Customer Service
- Performance Improvement
- Attention to Detail
- Positive Attitude
Timeline
Food Preparation, Server, Cook, Cashier
Flips Burgerland
09.2021 - 01.2024
Front of House Employee
Chick-fil-A
06.2021 - 09.2021
High School Diploma -
Sulphur Springs High School
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