Airica Allen
Colorado Springs ,USA
Summary
I am an industry professional offering extensive knowledge of hospitality etiquette, food preparation and excellent customer service. These traits come easy-I'm passionate about every aspect of the hospitality business. I am currently looking for a new challenge to grow into a career using my supportive service and organizational skills.
Overview
12
12
years of professional experience
Work History
Bartender
Fuzzys Tacos
Colorado Springs, CO
12.2025 - Current
- Crafted innovative cocktails and beverages, enhancing guest experience and satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with safety standards.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Assisted in training new bartenders on menu items and operational procedures.
Marketing Executive
The Westin Resort and Spa
Lahaina, HI
04.2024 - 11.2026
- Developed and executed integrated marketing campaigns to enhance brand visibility and customer engagement.
- Conducted market research to identify trends, analyze competition, and inform strategic decision-making.
- Collaborated with cross-functional teams to optimize promotional strategies and improve guest experiences.
- Managed social media platforms to drive awareness and foster community interaction among target audiences.
Server
Honu Oceanside
Lahaina, HI
09.2018 - 2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to high volume of daily customers.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
Bartender
Nobu
Lanai City, HI
01.2015 - 08.2018
- Setting up bar for service while stocking glassware, bar set-ups, liquor, beer, sake, wine and soda and making fresh juices
- Services guests by introducing the beverage menu, going over the exclusive sakes, handcrafted cocktails, wine and beer
- Inform them of our cuisine, the background of our restaurant and guide them through the menu while making recommendations, describing dishes and answering any questions they might have
- Create personalized menus based on preferences and budget
- Provide fast and efficient service from the beginning to the end
- Also responsible for closing checks, accounting for on hand cash, tip sheets and locking all fridges containing bar beverages
Education
Bachelor of Arts - International Business
Columbia College
Missouri, ColumbiaAssociate of Arts - undefined
Valencia Community College
Orlando, FLSkills
- Trained in spirits, wine and food
- Personable
- Outstanding hospitality background with ten Responsible
- Years of experience
- Outgoing and genuine
- Adaptable: Fine dining as well as high in volume Reliable
Timeline
Bartender
Fuzzys Tacos
12.2025 - Current
Marketing Executive
The Westin Resort and Spa
04.2024 - 11.2026
Server
Honu Oceanside
09.2018 - 2024
Bartender
Nobu
01.2015 - 08.2018
Bachelor of Arts - International Business
Columbia College
Associate of Arts - undefined
Valencia Community College