Experienced with mortgage loan processing, ensuring seamless end-to-end loan approvals. Utilizes strong organizational skills to manage loan documentation and coordinate effectively with stakeholders. Track record of maintaining compliance and accuracy, delivering high-quality service in fast-paced environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Specialist- HCVP
Housing Authority of Baltimore City
01.2023 - 04.2025
Company Overview: NAHRO Certified
Determining Eligibility and or Participants Continued Assistance -Income Review -Household Composition -Eligible deductions -Determining applicable payment standard -Utility Review
Managing Recertification's for Timely Examination (averaging 35-50 annuals recertification's)
Processing Annual Recertification's and Interim Changes as necessary.
Maintain Productive Relationships with Landlords/ Property Management.
Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Working Knowledge of HUD and Fair Housing Regulations
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Administrative Tasks as applicable
Established goals and created action plans to achieve goals.
NAHRO Certified
Utilized specialized software platforms to manage complex project schedules while maintaining close oversight over progress metrics.
Wholesale Residential Mortgage Processor
Loan Depot
01.2020 - 01.2023
Detail Mortgage Loan Process from initial application to CTC
Review Income and Asset Documentation
Detailed Review of the 1003 and 1008
Determine proper AUS as applicable by loan type -DU, GUS, LP
Tax Transcripts (1040, K1and S Corp income)
Title Examination
Ordering Appraisals
Gathering Underwriting Conditions
Requesting ML Payoffs
Review Funding Conditions
Reduced loan application processing time by diligently reviewing and verifying applicant information.
Mitigated risks for financial institutions by conducting comprehensive background checks on potential borrowers.
Demonstrated excellent attention to detail when evaluating property appraisals for consistency with market trends and established guidelines.
Supported other operational teams with financial transactions and account maintenance.
Analyzed borrower credit reports and income statements to verify accuracy.
Prepared file for final clear-to-close by branch management.
Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
FHA, VA & CONV Mortgage Processor
First Heritage Mortgage
01.2018 - 01.2020
Assign loans via FHA Connection
Order appraisals, Full Appraisal Review and Logging
Preliminary Title Review
Screen Mortgage Loan Applicants according to Loan Program
Communicate with Underwriting to insure loan approval
Clear Leins and Judgements prior to settlement
Set up and completed loan submission packages.
Ensured accuracy of loan documentation, meticulously cross-checking figures and calculations before submission for approval.
Strengthened relationships with real estate agents, attorneys, and other industry professionals through proactive networking efforts.
Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
Maintained accurate records of loan processing activities and documents in CRM system.
Educated customers on loan services and regulations to confirm compliance.
Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Mortgage Processor
Ryan Homes
01.2013 - 01.2015
New Construction Home Loans/ Builder
Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
Assisted clients in completing complex loan applications while addressing their concerns regarding eligibility requirements or interest rates effectively.
Ensured seamless handover of approved loans to the closing department by providing complete and accurate documentation packages.
Handled any conditions sent from underwriting departments.
Communicated with originator and applicant concerning progress of loan file.
Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
Verified credit histories, personal references and employment backgrounds for each applicant.
Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
Contractor (REO Specialist)
Freddie Mac
01.2010 - 01.2012
Loss Mitigation Specialist
Prevented unnecessary foreclosures by effectively communicating available options to borrowers and guiding them through the loss mitigation process.
Conducted comprehensive loan reviews, identifying opportunities for modifications and alternative repayment plans.
Managed a high-volume caseload of at-risk borrowers, successfully negotiating mutually beneficial repayment solutions.
Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Discussed property liquidation options with customers.
Checked property valuations to assess foreclosure feasibility.
Mitigated potential losses by proactively identifying early warning signs of borrower distress and initiating appropriate interventions.
Reached out to borrowers to discuss current status and loan workout options.
Compiled closing packages for drafting and presentation accuracy.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Education
Business Administration
North Eastern Junior College
Colorado
01-2008
High School Diploma -
Smoky Hill High School
12-2005
Skills
New Construction Builder Experience
Bank secrecy act BSA
Processing procedures
Regulatory compliance
Pipeline management
Government lending
Document review
Interviewing
Customer service
Microsoft office
Lending software systems
Closing support
Desktop underwriter
Certification
Certified Residential Program Specialist, - Housing Authority of Baltimore City - 2023