Charles Bateman
Baltimore,MD
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Applicant Review Specialist
Housing Authority of Baltimore City
Baltimore , MD
10.2022 - 09.2024
- Assessed qualification of tenants following HUD and HABC guidelines.
- Conducted housing occupancy, eligibility evaluations and income assessments for participants.
- Prepared a variety of reports, documents, and records concerning Public Housing .
- Conducted telephone screenings and in-depth interviews to collect information for public housing eligibility determinations.
Administrative Assistant
Kennedy Services
Baltimore , MD
02.2022 - 10.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Resolved customer complaints and answered policy and procedure-related questions.
- Monitored and replenished office supplies to maintain business operations.
Regional Visual Merchandiser
Lawrence Merchandising
Baltimore , MD
09.2020 - 03.2022
- Monitored KPIs and implemented strategies to achieve store objectives.
- Handled product rotations to ensure availability.
- Approved payments for invoices and handled product returns.
Student Loan Processor
Pennsylvania Higher Education Assistance Agency, PHEAA
Harrisburg , PA
- Explained loan life cycle clearly to clients.
- Secured necessary paperwork to finalize approved loans.
- Mitigated approval hurdles through effective teamwork.
Education
Some College (No Degree) - Phlebotomy
Baltimore City Community College
Baltimore, MDSome College (No Degree) - Human Resources Management
Baltimore City Community College
Baltimore, MDSome College (No Degree) - Certified Personal Trainer
National Academy of Sports Medicine
Skills
- Recruitment and hiring
- Administrative assistance
- Effective Communication
- Conducting Interviews
- Dispute Resolution
- Sales experience
Certification
- NAHRO's Certified Specialist of Occupancy-Public Housing
- NAHRO's Certified Specialist of Eligibility and Calculation-Public Housing
References
References available upon request.
Timeline
Applicant Review Specialist
Housing Authority of Baltimore City
10.2022 - 09.2024
Administrative Assistant
Kennedy Services
02.2022 - 10.2022
Regional Visual Merchandiser
Lawrence Merchandising
09.2020 - 03.2022
- NAHRO's Certified Specialist of Occupancy-Public Housing
- NAHRO's Certified Specialist of Eligibility and Calculation-Public Housing
Student Loan Processor
Pennsylvania Higher Education Assistance Agency, PHEAA
Some College (No Degree) - Phlebotomy
Baltimore City Community College
Some College (No Degree) - Human Resources Management
Baltimore City Community College
Some College (No Degree) - Certified Personal Trainer
National Academy of Sports Medicine
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