Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Exceptions Review Specialist
GM Financial
03.2023 - Current
Customer Experience Advocate II
GM Financial
06.2021 - Current
Property Manager
Good Face Property Management
05.2012 - 05.2021
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
BBA in Business Administration, marketing and Communication - Communication Studies
Tarleton State University
Stephenville, TX
Associates of Arts in Music/Business - Business
Tarrant county College
Arlington, Texas
05.2024
High school diploma -
Crenshaw Senior high school
Los Angeles, California
06.2024
Skills
Title management
Customer service
Computer/Internet savvy
Marketing and advertising
Microsoft office
Account management
Salesforce experience
PDP, CRM,DealerTrack
Coaching and Mentoring
Documentation and Recordkeeping
Analytical and Critical Thinking
Recruitment and hiring
Conflict Resolution
Personal Information
Title: Exceptions Review Specialist
Timeline
Exceptions Review Specialist
GM Financial
03.2023 - Current
Customer Experience Advocate II
GM Financial
06.2021 - Current
Property Manager
Good Face Property Management
05.2012 - 05.2021
BBA in Business Administration, marketing and Communication - Communication Studies