Aisa Fortun
Hollywood,Fl
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Staff Support Speclist
Citrus Health Network
07.2008 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Provided guidance and support to junior staff members in achieving performance goals.
- Assisted with onboarding new staff members, providing orientation and support.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Helped organize staff recognition programs to recognize exceptional performance.
- Scheduled and coordinated weekly staff meetings to maintain productive communication.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Mental Health Technician
Citrus Health Network
07.2008 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Education
High School Diploma -
Hialeah High School
Hialeah, FL06.2007
Skills
- File Management
- Advanced Knowledge
- Cleaning and Organization
- Administrative Support
- Patient Safety Management
- Behavior Management
- Bilingual in [english ] and [Spanish]
- Crisis Intervention
- Therapeutic Communication
Certification
- PCM and Team Training
- CPR and Bls
- First Aid.
- Cook Manager certification
Languages
Spanish
Full Professional
Timeline
Staff Support Speclist
Citrus Health Network
07.2008 - Current
Mental Health Technician
Citrus Health Network
07.2008 - Current
High School Diploma -
Hialeah High School