AISHA BARNES
Buffalo,NY
Summary
Empowering leader with superior communication and collaboration abilities demonstrated over 20 years of management performance. Problem-solver with talents for team building, leading and motivating, as well as excellent customer service and customer relations aptitude. Passion for community engagement and skilled at conducting outreach to solicit effective and impactful community events and initiatives that promote important social, economic and environmental issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
Amazon
11.2019 - Current
- Manage daily operations for optimal performance for team of 600+ associates in the Reverse Logistics/Customer Returns department. Coordinate logistics and transportation activities by monitoring shipments between warehouses, carriers and vendors.
- Streamline processes and implement more efficient systems, which prompted expansion from 54 to 104 stations and increased productivity by 50%. Introduce cost saving measures that resulted in significant financial savings.
- Advance efficiency of quality metrics by focusing on continuous improvement and implementing necessary changes. Coach Process Assistants and associates resulting in record breaking volume capacity increase by 50%.
- Chapter Lead for the Women at BUF Affinity Group. Organize all Community Engagements for the site, including volunteer, donation and PR events with; Resources Council of WNY, Mental Health Advocates of WNY, American Red Cross, United Way, YMCA, American Cancer Society, Ronald McDonald House, Boys & Girls Club, Catholic Charities and Child & Family Services.
Group Leader
General Motors Powertrain
04.2013 - 11.2019
- Supervised group of 50+ Global Supply Chain employees engaged in part delivery to assembly line, problem solving, inspection, quality control and quality assurance.
- Managed logistics functions including engine shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Oversaw floor operations for 3 plants, trained and educated employees on standardized work, safety protocols and process development.
- Reduced lead times for part deliveries by 15% through effective communication strategies and collaboration with assembly line to identify performance improvement measures.
- Initiated risk mitigation strategies to address potential disruptions in supply chain, minimizing impacts on business continuity.
Education
MBA -
Medaille College
Buffalo, NYBachelor of Arts - Communication
SUNY At Buffalo
Buffalo, NYSkills
- Community Engagement
- Customer Service
- Process Improvement
- Negotiation
- Operations and Supply Chain Management
- Employee Development and Mentoring
- Business Development and Planning
- Logistics and Transportation
Certification
- Licensed Real Estate Salesperson in State of New York- MMB Realty Group
- Advertising and Public Relations- SUNY at Buffalo
Timeline
Area Manager
Amazon
11.2019 - Current
Group Leader
General Motors Powertrain
04.2013 - 11.2019
MBA -
Medaille College
Bachelor of Arts - Communication
SUNY At Buffalo