AISHA MIRACLE
Palmdale,CA
Summary
Dedicated and adaptable professional with extensive experience in office management, scheduling, customer service, and operational support. Recognized for a self-starter mentality, positive attitude, and exceptional communication skills that facilitate effective collaboration and multitasking. Returning to the workforce after prioritizing family and furthering education, bringing reliability, organization, and a strong work ethic to enhance team dynamics. Committed to achieving operational success through teamwork and proficient in office software, scheduling, and resource management to effectively address evolving needs.
Overview
26
26
years of professional experience
Work History
Homemaker
Miracle House
Valencia, CA
02.2019 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Remote Service Coordinator
Strategic Security Technologies
Palmdale, CA
02.2019 - 08.2019
- Coordinated service delivery logistics to ensure timely responses and resolution of client issues.
- Streamlined communication between clients and technical teams to enhance service efficiency.
- Implemented tracking systems for service requests, increasing response accuracy and accountability.
- Managed scheduling for on-site technicians to optimize resource allocation and reduce downtime.
Office Manager
EFA Fire & Security
Palmdale, CA
10.2016 - 02.2019
- Managed daily scheduling for service and installation teams.
- Coordinated with vendors and subcontractors, including ordering materials and tracking expenses.
- Oversaw product inventory, job documentation, and day-to-day office operations.
- Coordinated daily office operations to ensure efficiency and productivity.
- Managed scheduling and communication with vendors for timely service delivery.
- Oversaw inventory management, ensuring necessary supplies were always available.
Laborer
Post Glover
01.2012 - 01.2013
- Worked on assembly lines building components for air-conditioning units.
- Maintained quality standards and supported production workflow.
Warehouse/Assembly
Express Personnel Services
01.2009 - 01.2012
- Performed warehouse duties and assembly line tasks in a fast-paced environment.
- Supported shipping, receiving, and inventory processes.
Assistant Manager
Dollar Tree
01.2005 - 01.2006
- Managed store closing procedures, cash office operations, and bank deposits.
- Supervised staff, covered shifts, and ensured shelves and displays were stocked.
- Provided customer service and resolved in-store issues.
Sales Associate
Circuit City
01.2000 - 01.2005
- Assisted customers throughout the sales process, from initial interaction to checkout.
- Resolved customer concerns and provided product recommendations.
- Maintained merchandise displays and front-end promotional setups.
Education
Associate's Degree - Business Management
University of Phoenix
01-2012
High School Diploma - undefined
Boone County High School
01-1995
Skills
- QuickBooks (Advanced)
- Social Media (Advanced)
- Typing (Intermediate)
- Customer Service
- Scheduling
- Inventory Management
- Vendor Communication
- Retail Operations
- Customer service
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
Languages
English
Native or Bilingual
Samoan
Limited Working
Interests
Music, reading, outdoor activities, learning new skills, spending time with family
Photography
Timeline
Homemaker
Miracle House
02.2019 - Current
Remote Service Coordinator
Strategic Security Technologies
02.2019 - 08.2019
Office Manager
EFA Fire & Security
10.2016 - 02.2019
Laborer
Post Glover
01.2012 - 01.2013
Warehouse/Assembly
Express Personnel Services
01.2009 - 01.2012
Assistant Manager
Dollar Tree
01.2005 - 01.2006
Sales Associate
Circuit City
01.2000 - 01.2005
High School Diploma - undefined
Boone County High School
Associate's Degree - Business Management
University of Phoenix