AISHA MUT
Phoenix
Summary
Proficient franchise manager recognized for exceptional problem resolution and strong team management skills. Experience in training staff on operational procedures and maintaining high customer satisfaction levels. Prepared to deliver impactful training initiatives and operational strategies.
Overview
3
3
years of professional experience
Work History
Franchise Owner
AFC Franchise
Flagstaff
11.2025 - Current
- Managed daily operations for food service, enhancing customer satisfaction.
- Trained staff on franchise standards and operational procedures.
- Ensured compliance with health and safety regulations consistently.
- Implemented training programs to improve staff performance.
- Resolved day-to-day business issues to sustain efficient, successful operations.
Manager
Sumo snow
Phoenix
09.2023 - 11.2025
- Provided leadership during organizational change, guiding teams through transitions and maintaining morale.
- Developed training programs for staff to enhance customer service skills and ensure consistent protocol adherence.
- Resolved customer inquiries and complaints efficiently and professionally.
- Implemented safety procedures, ensuring compliance with industry standards and promoting a culture of safety.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - Engineering
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2026
Skills
- Franchise operations
- Operational efficiency
- Team management
- Human resource management
- Employee development
- Problem resolution
- Relationship building
Languages
English
Full Professional
Myanmar(Burmese)
Full Professional
Timeline
Franchise Owner
AFC Franchise
11.2025 - Current
Manager
Sumo snow
09.2023 - 11.2025
Associate of Science - Engineering
Maricopa Community Colleges, Phoenix College