Aisha Phillips
Wilson,United States
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Finishing Operator
CCL Label
Raleigh, NC
02.2023 - Current
- Responsible for completing orders by due date and shipping method.
- Inspected product labels to ensure accuracy and quality standards were met.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
- Removed damaged or inferior materials to prepare products for packaging.
Customer Service Representative
Focus
Greenville, NC
05.2022 - 08.2022
- Effectively communicated with over 100 customers about account changes, new products or services and potential upgrades
- Answered product and service questions, suggesting other offerings to attract potential customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
- Collected and analyzed customer information to prepare 15 service reports.
Assembly
Robling Medical
Youngsville, NC
07.2021 - 03.2022
- Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates
- Assembled 500 components according to specifications and instructions with minimal supervision, exceeding expected project milestones
- Sampled and tested final products to check conformance with production tolerances
- Maintained good stock levels, counted parts and requested additional supplies.
Quality Inspector
Cree
Durham, NC
12.2018 - 08.2019
- Assigned as sole quality inspector during designated shifts
- Performed over 1500 inspections of wafers using laboratory microscope to root out tolerance and compliance issues
- Assured consistent quality of wafer production by implementing and enforcing polices and procedures
- Tracked over quality issues with external customers, suppliers and internal plant operations
- Drove operational improvements which resulted in 2.5% savings and improved profit margins.
Technical Sterility Services
Pfizer
Rocky Mount, NC
01.2018 - 12.2018
- Improved facility cleanliness by 95% using aseptic cleaning techniques
- Performed microbial testing for aseptic conditions following cleaning procedures
- Identified parameters and cleaning method required for each item to be sterilized
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment
- Adhered to safety protocols, resulting in 0 complaints, hazards or lost-time accidents.
Quality Inspector
Cree
Durham, NC
07.2017 - 02.2018
- Collected 634 water samples to test alkalinity, hardness and residual levels
- Performed water quality analysis, testing and verification
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator
- Interpreted and documented results of tests into active databases and communicated results to internal customers
- Calibrated and maintained instruments to keep equipment fully operational.
Arranger
Smithfield Foods, Inc
Wilson, NC
06.2013 - 03.2017
- Achieved demanding production schedules by using tools, processes and materials to process and package meat products
- Identified various meat product forms by sight, inspected product quality and assessed production safety to protect consumers and workers
- Inspected finished goods to verify conformance with customer specifications and company quality standards
- Recorded findings of 203 inspection processes, collaborating with management and quality team to implement corrective actions
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
Education
High School Diploma -
Ralph L Fike High School
Skills
- Quality Inspections and Reporting
- Machine Setup and Shutdown
- Safety Standards Compliance
- Production Documentation
- Production Line Work
- Machine Operation
- Pharmaceutical
- Cleanroom Assembly
- Sterility
- Compliance
Certification
Central Sterile Processing Technician
Timeline
Finishing Operator
CCL Label
02.2023 - Current
Customer Service Representative
Focus
05.2022 - 08.2022
Assembly
Robling Medical
07.2021 - 03.2022
Quality Inspector
Cree
12.2018 - 08.2019
Technical Sterility Services
Pfizer
01.2018 - 12.2018
Quality Inspector
Cree
07.2017 - 02.2018
Arranger
Smithfield Foods, Inc
06.2013 - 03.2017
High School Diploma -
Ralph L Fike High School