Aisha Smith
Hattiesburg,MS
Summary
Knowledgeable receptionist/medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Receptionist/Medical Assistant
Merit Health Wesley Clinics
Hattiesburg, MS
09.2022 - Current
- Assisted with special projects assigned by management when required.
- Verified visitors' identification cards before allowing access to the building.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Provided emotional support for patients dealing with chronic illness or end-stage renal disease.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
Travel Merchandiser
Brandpoint
Hattiesburg, MS
05.2018 - 09.2022
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Set up attractive window displays that encouraged customers to enter the store.
- Assisted customers with locating desired items within store locations.
- Suggested additional products or services that may benefit the customer's needs.
- Coordinated customer service activities with other departments.
- Developed customer service standards and trained personnel in customer service procedures.
Cashier
Wendys Restaurant
Hattiesburg, MS
10.2016 - 05.2018
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Certificate - Healthcare IT
University of Phoenix
Tempe, AZ08-2024
High School Diploma -
Hattiesburg High School
Hattiesburg, MS05-2018
Skills
- Multitasking and prioritization
- Scheduling
- Positive and professional
- Security understanding
- HIPAA
- Emergency Response
- Treatment Documentation
- Patient Care
- Vital statistics
- Home dialysis support
- Guest Relations
- Appointment Setting
- Reception Area Maintenance
- Reliability
- Professionalism
- Team Leadership
Timeline
Receptionist/Medical Assistant
Merit Health Wesley Clinics
09.2022 - Current
Travel Merchandiser
Brandpoint
05.2018 - 09.2022
Cashier
Wendys Restaurant
10.2016 - 05.2018
Certificate - Healthcare IT
University of Phoenix
High School Diploma -
Hattiesburg High School
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