Arbai Abdi
Portland,OR
Summary
I am focused on providing professional service and support to every visitor and staff. Diligent about scheduling appointments, managing time and patient and customer focused. I am drivin to provide excellent people skills with my years of experience.
Overview
2
2
years of professional experience
Work History
Receptionist/Medical Assistant
Family Health Care Center Of Ohio
Columbus, OH
03.2023 - 09.2023
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided excellent customer service at all times while
- Updated and recorded customer or client information to maintain accounts.
- Recorded patient vital signs, documenting information into medical charts.
- Update/verify patient insurances
- Scheduled and confirmed appointments.
Pharmacy Technician Trainee
Rite-Aid Pharmacy
Hillsboro, OR
11.2021 - 02.2022
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Entered patient data into computer system to maintain accurate records.
- Checked expiration dates on prescription drugs to ensure potency.
- Restocked shelves and prepared expired drugs for return.
- Processed payments from customers using cash registers or other electronic systems.
- Provided exemplary customer service while addressing patient questions or concerns regarding medications or therapy plans, fostering trust in the pharmacy''s services.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
COVID-19 Screener
Towne Park
Hillsboro, OR
06.2021 - 10.2021
- Administered temperature checks using non-contact thermometers for individuals entering the facility.
- Provided masks to any visitor without one
- Directed visitors to the elevators
Concierge
Towne Park
Hillsboro, OR
06.2021 - 10.2021
- Checked out discharged patients in the surgical center once their ride has arrived
- set up drink stand for anyone needing coffee or water
- Answered incoming calls and transferred them to the corrected center
Education
Associate of Arts -
Portland Community College
Portland, OR06.2023
Skills
- Clerical Support
- Administrative Support
- Data Entry
- Documentation and Reporting
- Multi-Line Telephone Skills
- Verbal and Written Communication
- Multitasking and Prioritization
- Organization Skills
- Time Management
- Scheduling
- HIPAA Compliance
- Medical Terminology
- Payment Collection
- Certified in Basic Life Support (BLS)
- Vital Sign Monitoring
- EMR systems
- Prior authorization/ insurance verification
Timeline
Receptionist/Medical Assistant
Family Health Care Center Of Ohio
03.2023 - 09.2023
Pharmacy Technician Trainee
Rite-Aid Pharmacy
11.2021 - 02.2022
COVID-19 Screener
Towne Park
06.2021 - 10.2021
Concierge
Towne Park
06.2021 - 10.2021
Associate of Arts -
Portland Community College