Aisha Telifort
Orlando,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. And I'm a very Hardworking and passionate job seeker with strong organizationial skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Hawk Eye Protective Services
Cypress Fairway Condominium
07.2024 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Front Desk Receptionist
Avid Hotel IHG
Fort Lauderdale, FL 33312
12.2022 - 06.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Cashier
Macy's
Adventura Mall FL, 33180
06.2021 - 11.2022
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL 3316106-2021
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Superior customer service
- Physical Fitness
- Patrol operations
- Relationship building and management
- Complex Problem-Solving
- FLUENT IN Creole
- Access Control Management
Accomplishments
- Successfully completed two-week security training program.
Certification
- Security Officer Certification (SOC) - National Association of Safety Professionals.
Languages
English
Native or Bilingual
Timeline
Security Officer
Hawk Eye Protective Services
07.2024 - Current
Front Desk Receptionist
Avid Hotel IHG
12.2022 - 06.2024
Cashier
Macy's
06.2021 - 11.2022
High School Diploma -
North Miami Senior High School