AISHA WILEY
Business Administrator
New Orleans,LA
Summary
Enthusiastic Computer Science Graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of AWS and recent training in AWS, Azure and GCP. Motivated to learn, grow and excel in the Cloud Computing Field.
Overview
20
20
years of professional experience
Work History
Business Administrator
Life Center Cathedral
New Orleans, LA
06.2007 - 04.2022
- Managed business operations and office management.
- Assisting with financial management of church.
- Maintained computer and physical filing systems.
- Executed training programs.
- Managed maintenance and security operations of church facilities.
- Represented church at conferences and seminars to boost outreach.
- Coordinated special projects and managed schedules.
- Documented members concerns and inquiry resolutions in internal computer system.
Sales Associate
UNTUCKit
New Orleans, LA
06.2019 - 03.2020
- Ensured high levels of customer satisfaction through excellent sales service.
- Assessed customers needs and provide assistance and information on product features.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Contacted potential customers to capitalize on sales opportunities.
Computer Literacy Teacher
Concerned Citizens For A Better Algiers
New Orleans, LA
01.2012 - 01.2016
- Design, facilitate, and teach basic computer skills and instruction.
- Prepare execute lesson plans, assigning tasks, and evaluating student work and progress
- Develop course syllabus, assess, supervise, and motivate students.
- Conducted ongoing evaluations of literacy improvement action and communicated results to administrators.
- Encouraged students to deepen knowledge with additional learning opportunities.
- Created curriculum and planned course content and methods of instruction.
Education
Associate of Applied Science - Programming/Analyst
Delgado Community College
New Orleans, LA05.2022
Career & Technical Certificate in Application Programming - undefined
Delgado Community College
2020
Skills
- AWS, Azure and GCP Experience
- Experience in Agile Methodology
- Hardware and Software Configuration
- System Maintenance
- Resolving Problems and Incidents
- Microsoft Windows and Office
- Network infrastructure administration
- Network security
- Self-Motivated
- Critical Thinking
- Customer Communication and Empathy
- Active Listening
- Collaborative Team Player
- Resolving Problems and Incidents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
UNTUCKit
06.2019 - 03.2020
Computer Literacy Teacher
Concerned Citizens For A Better Algiers
01.2012 - 01.2016
Business Administrator
Life Center Cathedral
06.2007 - 04.2022
Associate of Applied Science - Programming/Analyst
Delgado Community College
Career & Technical Certificate in Application Programming - undefined
Delgado Community College
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