Aishah Grant
Takoma Park,MD
Summary
Hardworking and detail-oriented professional with 4+ years of experience in high-production environments, specializing in mail processing and customer service. Strong organizational skills and a commitment to teamwork, demonstrated through effective collaboration and problem-solving in fast-paced settings. Seeking to leverage expertise in administrative support to enhance office operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Overnight Pet Care Specialist
District Dogs Inc.
Arlington, VA
04.2023 - 03.2026
- Ensure safety and overnight care of pets
- Feed, medicate and monitor overnight boarders
- Prep feed for am feedings, laundry, and up keep of facility, and communicate any concerns and overnight reports to team members for next day.
Office Clerk
Idemia
Chantilly, VA
02.2017 - 08.2021
- Worked in high production environment, Handled incoming and outgoing mail, and FEDEX and UPS mailings
- Process card activation, Load mail trays, and skid and wrap for United States Postal Service pick up, process and completed return mail, insert mail, complete card carriers, fax, copy, print labels I Followed customer process and needs, promptly notified team lead of problems and concerns
- Preform pre control on clients cards and paperwork
- Operate pallet jack, lift up to 50 lbs, assist warehouse and setup with inventory
Patient Transporter
Metropolitan Healthcare Services
Herndon, VA
09.2016 - 02.2017
- Transported laboratory specimens by picking-up specimens and delivering them to specified laboratory.
- Transported patients by assisting patients in and out of taxis, ambulances, cars, and helicopters; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or movable beds.
- Transported equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas.
Restoration Cleaning Technician
Service Master
Sterling, VA
05.2015 - 09.2016
- Drove company vehicle to clients' homes and businesses for appointments
- Cleaned & sanitized homes and businesses affected by fire & water damage
- Responsible for safe & proper usage of hazardous cleaning agents
- Utilized teamwork & customer service skills to provide clients with optimal service solutions from beginning to end
Education
High school diploma - General Studies
Coolidge Senior High School
Washington, DC06-2000
Skills
- HIPAA
- Communication skills
- Attention to detail
- Medical Records
- Analysis skills
- Animal handling
- Adaptability
- Data entry
- Interpersonal communication
- Customer Service (10 years)
- Records management
- Time management
- Dependability
- Phone etiquette
- Computer literacy
- Organizational skills
Certification
- Hazardous Waste Operations & Emergency Response Training
- Medical Administrative Assistant May 2012 to April 2014 Completed Training program in medical records and filing, customer service, received certification. Billing and coding, reconciling.
- Food Safety Certification
Timeline
Overnight Pet Care Specialist
District Dogs Inc.
04.2023 - 03.2026
Office Clerk
Idemia
02.2017 - 08.2021
Patient Transporter
Metropolitan Healthcare Services
09.2016 - 02.2017
Restoration Cleaning Technician
Service Master
05.2015 - 09.2016
High school diploma - General Studies
Coolidge Senior High School