Jade Hart
Cincinnati,OH
Summary
Hardworking with a motivated attitude and a variety of powerful skills. Committed to contributing to a positive, healthy, and successful work environment.
Overview
3
3
years of professional experience
Work History
Overnight Pet Care Specialist
Red Dog Pet Resort & Spa
Cincinnati, Ohio
06.2024 - Current
- Provided overnight pet care services to customers, such as walking, feeding, and administering medications.
- Ensured all guests were safe and comfortable in their environment.
- Assisted with the grooming of animals including bathing, brushing, nail trimming, and ear cleaning.
- Performed nightly charting of guest information including scheduled potty breaks, feeding times, medications, and other add-on services.
- Nightly cleaning of guests quarters and surrounding areas.
- General maintenance of building.
- Cleaning, trash removal, and overall preparation for the following day.
Commercial Cleaner
Apple Pie Cleaning Co.
Cincinnati, OH
03.2024 - 09.2024
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Prepared rooms for events by setting up chairs and tables in an orderly fashion.
- Kept records of hours worked, supplies used, and tasks completed each day.
- Collected trash from floors within hallways, bathrooms and work areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Kept business entrances clean, tidy and professional in appearance.
Power Equipment Operator
Walmart
Monroe, OH
03.2024 - 06.2024
- Transported freight, pulled merchandise, replaced freight, filled daily orders, and controlled freight flow when operating moving equipment in a safe and correct manner.
- Followed all safety protocols while operating power equipment.
- Transported and delivered freight to appropriate areas of the facility in an accurate and timely manner.
- Operated moving equipment in a safe and correct manner.
- Maintained a clean work environment to ensure safety and compliance.
- Performed daily safety checks of the equipment prior to use.
Customer Service Advisor
Concentrix
Cincinnati, OH
01.2024 - 03.2024
- Provided customer service by responding to inquiries and resolving errors in a timely manner.
- Answered customer calls and inquiries promptly and courteously.
- Educated customers on product features and benefits to support sales efforts.
- Researched account information to resolve customer issues quickly.
Content Moderator
Webhelp
Mason, OH
03.2023 - 01.2024
- Reviewed content for compliance with internal policies and procedures.
- Monitored user-generated content for violations of community standards.
- Ensured adherence to company guidelines while moderating.
- Developed processes to ensure accuracy and timeliness when handling client inquiries.
- Provided guidance and support to new moderators in order to ensure high quality standards are met.
Stocking Associate
Petsmart LLC
Cincinnati, OH
10.2021 - 03.2023
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Stacked empty pallets in designated areas for reuse or recycling.
- Wrapped and labeled outgoing orders for shipping in accordance with company standards.
- Loaded and unloaded pallets from trucks using a pallet jack.
- Assisted customers in locating products on the shelf or in the backroom.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Checked expiration dates on perishable items to ensure freshness.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Administered medications as prescribed by veterinarian when needed.
- Assisted customers with selecting the appropriate food, toys, treats, and other pet supplies.
- Monitored the health of all animals in care and reported any changes to management team.
- Maintained cleanliness of store by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Performed routine maintenance on animal enclosures such as changing bedding materials and refilling water and food dishes.
- Answered phone calls from customers regarding their pet's needs or concerns.
- Provided excellent customer service to all pet owners.
Security Officer
Cedar Fair, Kings Island
Mason, OH
06.2022 - 10.2022
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the park.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the park.
- Greeted staff, guests, vendors, upon arrival at the park entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
Warehouse Inspector
Usui
Sharonville, OH
01.2022 - 05.2022
- Performed visual, dimensional, and functional inspections of components.
- Checked and inspected parts to ensure accuracy of measurements.
- Confirmed specifications were met according to customer requirements.
- Maintained a clean working environment by disposing of scrap material properly.
- Communicated effectively with production staff about quality standards and expectations for each part inspected.
- Followed all safety regulations while performing job duties in accordance with company policies.
- Communicated information affecting work allocation to supervisors.
Park Services Associate
Cedar Fair Kings Island
Cincinnati, OH
06.2021 - 10.2021
- Provided excellent customer service to visitors and answered questions related to park services.
- Swept and cleaned grounds throughout the park using a broom, dustpan, mop, squeegee, or other specialized equipment.
- Picked up trash and waste and put in proper trash can containers.
- Monitored guests visiting the park and reported problems and infractions of the park rules to security.
- Gave directions to attractions and amenities in the park and assisted guests and other associates when needed.
Education
High School Diploma -
Mercy McAuley High School
Cincinnati, OH05-2021
Skills
- Database Management
- Computer Literacy
- Problem-Solving
- Communication
- Customer Service
- Product Knowledge
- Safety Compliance
Timeline
Overnight Pet Care Specialist
Red Dog Pet Resort & Spa
06.2024 - Current
Commercial Cleaner
Apple Pie Cleaning Co.
03.2024 - 09.2024
Power Equipment Operator
Walmart
03.2024 - 06.2024
Customer Service Advisor
Concentrix
01.2024 - 03.2024
Content Moderator
Webhelp
03.2023 - 01.2024
Security Officer
Cedar Fair, Kings Island
06.2022 - 10.2022
Warehouse Inspector
Usui
01.2022 - 05.2022
Stocking Associate
Petsmart LLC
10.2021 - 03.2023
Park Services Associate
Cedar Fair Kings Island
06.2021 - 10.2021
High School Diploma -
Mercy McAuley High School
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