Jerome Maquiling

• Founded and operated pet care business focused on pet walking and home care, serving diverse client needs.
• Established and grew a loyal client base through targeted marketing and strategic networking.
• Cultivated strong client relationships by delivering timely and dependable services.
• Developed a reporting system to track service metrics and client satisfaction.

● Guided customers in product location and purchase decisions to improve satisfaction

● Operated cash register while engaging customers in a friendly, approachable manner

● Collaborated with team members to stock shelves and ensure organized shopping experience

● Designed in-store signage to inform customers and enhance engagement

Operated POS system to ensure accurate processing of cash, credit cards, gift cards, and coupons, contributing to smooth transaction flow.

Upsold concessions and promoted Regal Crown Club program to increase customer participation and satisfaction.

Maintained and prepared concession equipment to ensure compliance with food safety and quality standards, supporting overall customer health and safety.

Trained in responsible alcohol service to comply with regulatory requirements.

● Developed and maintained databases to streamline information retrieval, prepared outreach material, organized events

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