AISHAJOHUN JONES
Humble,USA
Summary
Experienced delivery driver skilled in customer service and efficient route planning. Demonstrates a strong track record of meeting delivery schedules and resolving issues promptly. Proficient in DOT regulations and vehicle maintenance, with a focus on maintaining organization in fast-paced settings. Proven ability to improve workflow efficiency and manage inventory effectively.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Prime Flight Aviation
Houston, TX
11.2023 - 07.2025
- Delivered passenger luggage to claim area and unloaded luggage onto conveyor system in baggage claim.
- Attended to special handling instructions for luggage and cargo.
- Collected and loaded mail and carefully handled loading and unloading of live animals.
- Loaded and unloaded freight from trucks and containers efficiently.
- Followed safety protocols strictly to minimize accidents and injuries on the job.
- Assisted with order picking and preparation for shipment or customer pickup.
- Handled fragile items with care, using appropriate packing materials and methods.
- Communicated effectively with team members, supervisors, and truck drivers to coordinate tasks.
Cabin Cleaner
G2
Houston, TX
01.2021 - 12.2024
- Applied protective measures against corrosion on aircraft surfaces and components.
- Implemented emergency response procedures during fueling mishaps or spills.
- Managed inventory of cleaning supplies, tools, and equipment for optimal availability.
- Performed routine cleaning of aircraft cabins, galleys, and lavatories.
- Inspected runways and taxiways for debris and hazards as part of foreign object damage prevention efforts.
- Provided ground support by operating tugs, tractors, and belt loaders.
Delivery Driver
DHL
Houston, TX
02.2017 - 07.2024
- Tracked and maintained records for mileage, fuel usage and delivery instructions.
- Loaded and unloaded vehicle. Delivered packages to customers' doors and collected payments upon delivery.
- Demonstrated reliability and punctuality to meet or exceed delivery deadlines and deliver goods on time to customers.
- Kept driver’s license and other required documents in vehicle when driving.
- Scanned confirmation of delivery to recipient client.
- Communicated with dispatchers to deliver loads to correct destination and relay challenges.
- Conducted routine safety checks on vehicles prior to use.
- Handled bagged products with care and delivered in good condition to customers' locations.
- Leveraged GPS navigation systems and local knowledge to minimize travel time and fuel costs.
- Reviewed orders before delivery and confirmed completeness and proper invoicing.
- Complied with established company policies and procedures and DOT regulations to maximize road safety.
- Addressed customer complaints and implemented resolutions to promote repeat business.
Lead Machine Operator
The Schwan Food Company
Pasadena, Texas
06.2018 - 06.2024
- Operated production machinery in a safe and efficient manner, while adhering to all safety protocols.
- Followed detailed instructions from work orders to complete assigned tasks correctly.
- Cleaned equipment and work area before, during, and after shift to promote sanitation.
- Kept workspace clean and organized at all times according to company policies.
- Communicated effectively with supervisors regarding daily operations and job progress.
- Ensured quality control by inspecting finished products for defects.
- Loaded and unloaded materials onto machines and adjusted settings accordingly.
- Trained new staff on machine operation and safety procedures.
- Demonstrated strong problem-solving skills when dealing with unexpected machine issues.
- Troubleshot mechanical problems quickly and accurately to minimize downtime.
- Identified potential safety hazards related to machinery operation and reported them promptly.
- Followed standard operating procedures, driving production parameters and quality specifications.
- Packed finished goods in proper packaging and boxes, reducing damage during transport.
- Provided support for other departments when needed by performing various duties as requested.
- Updated standard operating procedures as needed based on new regulations or operational changes.
- Adjusted chemical feed rates as necessary to meet water quality standards in treatment processes.
- Trained new operators on equipment use, safety procedures, and company policies.
- Supervised junior operators, providing guidance and feedback on their performance.
- Conducted regular inspections of systems to identify and resolve issues promptly.
- Monitored operational systems and machinery to spot and correct problems.
Catcher
Pilgrim Pride
Nacogdoches, TX
04.2018 - 08.2023
- Collaborated with team members to meet packing quotas and deadlines.
- Conducted routine checks on packaging machines to prevent malfunctions or delays.
- Completed paperwork and inventory counts for packaged goods accurately.
- Coordinated with shipping department to schedule pickups and ensure timely deliveries.
- Followed detailed instructions for packaging specifications and customer requests.
- Maintained a clean and orderly work area to comply with safety regulations.
- Packed a variety of products into appropriate containers following strict guidelines.
- Measured, weighed, and counted products accurately before packaging.
- Inspected boxes, crates and packages for correct labeling.
- Assessed packages for accuracy before dispatch.
- Performed final checks to detect defective items, maintaining accurate records of materials, shipments and packing.
- Assisted in checking picked orders, selecting proper box sizes and preparing orders for shipping.
- Checked products for defects and packed finished goods in proper configuration.
Sanitation Supervisor
Garden Foods
Houston, TX
08.2022 - 04.2022
- Led training in sanitation and cleaning practices.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Follows all PPE Requirements Always.
- Stored chemicals in compliance with Name regulations.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Operated, heavy duty cleaning machine at the end of all shifts.
- Manually lifted supplies, equipment and heavy furniture.
- Used pallet jack from warehouse to move products.
- Heavy, lifting and bending moving fast paced environment.
- Fostered a collaborative work environment to enhance productivity and morale.
- Trained new employees on machinery operation and safety protocols.
- Maintained accurate inventory records, ensuring availability of necessary materials.
- Supervised daily production activities to ensure efficiency and safety compliance.
- Enforced workplace safety regulations, reducing incidents of injury on the floor.
- Implemented quality control measures to maintain product standards and reduce waste.
- Participated in planning meetings to set production targets and allocate resources efficiently.
- Supervised production shift teams and communicated production goals.
- Compiled, initiated and analyzed production performance records and data to determine improvement areas.
- Resolved production issues promptly to minimize impact on timelines.
- Wrote machine, quality, and downtime reports to communicate production issues to management.
Warehouse Order Selector
Primary Arms
Houston, TX
09.2017 - 04.2022
- Checked inventory and selected products from specific locations based upon availability.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Process orders.
- Assist in stocking the store.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept aisles clear and clean while restocking to prevent accidents.
- Utilized handheld devices for inventory management tasks, enhancing productivity.
- Monitored expiration dates on perishable goods to maintain quality standards.
- Fulfilled online and in-store orders accurately and efficiently to meet customer satisfaction.
- Palletized, hand-stacked and stretch-wrapped product to prepare for shipment.
- Met volume goals by quickly completing orders.
- Used labeling software and specialized printers to generate and print product labels.
Warehouse Associate
Grocery Supply
Houston, TX
11.2015 - 09.2021
- Lifted and moved heavy boxes using best ergonomic practices.
- Operated forklifts or other machinery to complete tasks.
- Read customer orders, work orders and requisitions to determine items to be moved, gathered, distributed, or shipped.
- Pulled, filled, packed and set up orders to prepare for delivery or pickup.
- Followed company, state and OSHA safety rules, policies and regulations to promote safe working practices.
- Worked flexibly to cover logistical needs of warehouse operations.
Manager
McDonald's Restaurant
Pasadena, TX
07.2017 - 12.2020
- Coached and mentored employees through technical challenges.
- Resolved escalated issues and identified solutions to avoid repeat problems.
- Created cooperative team environment that promoted high-performance standards and attainment of goals.
- Shared knowledge and offered guidance to employees and customers.
- Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion.
- Observed and maintained daily inventory levels based on current sales.
Production Lead
Atlantic Coffee Solutions
Houston, TX
05.2015 - 02.2018
- Made sure that products were produced on time and are of good quality.
- Reviewed production schedules and streamlined processes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Resolved issues quickly to maintain productivity goals.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Maintained organized work area by cleaning and removing hazards.
- Inspected and adjusted work performed to meet expectations.
- Inspected finished products for quality and adherence to customer specifications.
- Assembled products according to changing daily work orders and specific customer needs.
- Weighed and measured items to prevent waste and meet quality standards.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Inspected products and machines to maintain quality and efficiency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Packed finished assemblies for shipment and transported to storage areas using hand trucks and hoists.
- Demonstrated flexibility by cross-training in different production areas.
- Packed finished products for shipment, ensuring accuracy and efficiency.
- Operated various machinery to meet daily production goals.
- Moved products to correct workstation for further processing or packaging.
- Promoted workplace safety by following OSHA guidelines and reviewing MSDS information.
Cashier
Walmart
Pearland, TX
10.2015 - 07.2017
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy level.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Checked personal identifications during alcohol and tobacco sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed cash register transactions on POS and provided correct change.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Weighed items and determined correct prices based on code and amount.
- Greeted and informed customers of products, fostering positive store experiences.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Office Clerk
Power Mark Resources
Houston, TX
10.2013 - 07.2017
- Responded to inquiries from callers seeking information.
- Handled incoming business and client requests for information.
- Maintained and updated office records, both digital.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered incoming calls; directed them to appropriate personnel or took detailed messages when necessary.
- Greeted visitors at front desk; provided assistance as needed while maintaining a professional atmosphere.
- Participated in team meetings, providing input and suggestions on organizational practices.
- Greeted and assisted visitors, directing patrons to appropriate personnel.
- Complied with confidentiality requirements according to governing procedure.
- Monitored stock levels of office supplies; ordered new materials when necessary.
- Managed office supply orders and inventory to support availability.
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.
- Placed and answered phone calls to meet fluctuating demand.
- Resolved customer inquiries via phone, email, and live chat support.
- Updated customer accounts with current personal and purchasing information.
- Entered and updated customer data to create and modify account information.
- Listened actively to complaints, feedback and feature requests for future improvement.
Education
HIGH SCHOOL DIPLOMA -
Dobie High School
Pasadena, TX01-2014
Skills
- Warehouse logistics
- Freight management
- Shipping and receiving
- Route optimization
- Safety-oriented operations
- Safety compliance
- Safety inspections
- Customer service
- Time efficiency
- Problem-solving
- Adaptability and flexibility
- Effective communication
- Empathy and patience
Community Service
- Houston Food Bank, Houston, TX, 05/01/14, 07/01/24
- Habitat for Humanity, 2017
Timeline
Ramp Agent
Prime Flight Aviation
11.2023 - 07.2025
Sanitation Supervisor
Garden Foods
08.2022 - 04.2022
Cabin Cleaner
G2
01.2021 - 12.2024
Lead Machine Operator
The Schwan Food Company
06.2018 - 06.2024
Catcher
Pilgrim Pride
04.2018 - 08.2023
Warehouse Order Selector
Primary Arms
09.2017 - 04.2022
Manager
McDonald's Restaurant
07.2017 - 12.2020
Delivery Driver
DHL
02.2017 - 07.2024
Warehouse Associate
Grocery Supply
11.2015 - 09.2021
Cashier
Walmart
10.2015 - 07.2017
Production Lead
Atlantic Coffee Solutions
05.2015 - 02.2018
Office Clerk
Power Mark Resources
10.2013 - 07.2017
HIGH SCHOOL DIPLOMA -
Dobie High School