ALINE TAMONDONG

catering food on the plane

• Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
• Managed housekeeping schedules for timely room turnovers and increased efficiency.
• Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
• Developed emergency response plans for housekeeping personnel, ensuring preparedness during unexpected situations or crises.
• Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.

• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Quickly shut down equipment in emergency situations following protocols.
• Complied with company and OSHA safety rules and regulations.
• Set up and adjusted equipment and properly configured machines for daily operation.

• Achieved a high level of customer satisfaction by consistently addressing concerns promptly, professionally, and courteously.
• Maintained accurate records of all repair work completed on each machine, allowing for easy reference when future issues arose.
• Assisted in the training and development of junior technicians, sharing expertise and best practices in slot machine maintenance.
• Conducted routine inspections to verify compliance with gaming control.
• Ensured regulatory compliance by following established guidelines for gaming machine operation, testing, and reporting procedures.
• Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.
• Optimized gaming experiences for patrons by adjusting payout percentages according to company guidelines.
• Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
• Contributed to a safe gaming environment by adhering to strict safety protocols during repairs and installations.
• Cleared and cleaned casino tables, bars and machines.
• Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
• Reset and refilled slot machines with tickets and money.
• Cashed out jackpots of up to $[Amount] and processed proper tax forms to uphold legal requirements.
• Informed security personnel and supervisors of problems, violations or irregularities.
• Explained game instructions and rules to customers.
• Interacted with casino customers by answering questions, addressing concerns and handling escalations.
• Preserved safe and clean gaming floor to protect customers and business interests.
• Conducted thorough evaluations of gaming machines, identifying areas for improvement or potential issues before they escalated into larger problems.